Jocelyn Barajas
Gastonia
Summary
Versatile and dependable associate serves as first point of contact for patients by verifying insurance, handling paperwork and preparing the patient. Patient-oriented and helpful candidate familiar with a fast paced clinical setting coupled with thorough knowledge of medical terminology. Committed to providing personalized service and quality patient care.
Overview
4
4
years of professional experience
Work History
Keith Clinic Chiropractic
Chiropractic Assistant
05.2021 - 09.2023
- Monitored patient flow, escorted patients to appropriate room and obtained initial patient information.
- Maintained exam rooms by monitoring and replenishing supplies and performing routine housekeeping.
- Organized and prioritized daily work to meet patients' needs and run smooth provider schedules.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Obtained pre-authorization from insurance companies ahead of medical services.
Curative Specialist
Customer Service Department
04.2020 - 03.2021
- Analyzed title documents to identify potential issues and resolve any discrepancies.
- Utilized various online databases and public land records to verify ownership information.
- Looked up patients COVID results and send them PCR to travel.
Allstate
Service Associate
08.2019 - 02.2020
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
Education
Associate of Science - Physical Therapy
Central Piedmont Community College
Charlotte, NC06.2024
High School Diploma -
Northmeck Highschool
Huntersville, NC02.2018
Skills
- Patient Care
- Spanish Translations
- Certified Chiropractic assistant
- Payment Processing
- Diligent Examination
Languages
Spanish
Native or Bilingual
Timeline
Keith Clinic Chiropractic
Chiropractic Assistant
05.2021 - 09.2023
Curative Specialist
Customer Service Department
04.2020 - 03.2021
Allstate
Service Associate
08.2019 - 02.2020
Associate of Science - Physical Therapy
Central Piedmont Community College
High School Diploma -
Northmeck Highschool
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