Joanna Doxey
Cornelius
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
Work History
Area Manager
Clean Juice
05.2023 - Current
- Oversee operations for three locations, ensuring efficiency and loyalty to brand standards
- Manage, mentor, and evaluate three General Managers, promoting a collaborative and high-performance team environment
- Strategically placed truck orders to optimize inventory levels, minimize waste, and meet customer demand
- Conduct end-of-month inventory assessments to reconcile stock levels and identify discrepancies
- Prepare and submit weekly reports to provide insights into store performance
- Create employee schedules to maximize productivity and ensure excellent customer service across all locations
- Collaborate directly with the Director of Operations to align store operations with company goals
- Conducted quarterly performance evaluations and team meetings to provide constructive feedback and promote continuous improvement.
- Excel at creating order out of chaos, effectively resolving operational challenges and implementing sustainable solutions
Print Project Manager
AlphaGraphics
09.2021 - 12.2022
- Communicate information effectively to each department to ensure the job is completed correctly and in a timely manner for the client
- Serve customers by providing product and service information and resolving product and service problems
- Ensure the client is aware of other services we provide in order to upsell and lead to greater success
- Key Clients include Fort Mill school district, Atrium Health, Carolina Panthers and the Selfie Museum
- Attracts potential customers by answering product and service questions and suggesting information about other products and services.
- Resolve product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
Project Manager
Boingo Graphics
03.2020 - 08.2021
- Responsible for overseeing the execution of multiple projects from order to fulfillment
- Key clients included Atrium Health, Elevation Church and Carolina Panthers
- Ensured clear communication with clients, management and operations throughout project life-cycle
- Emphasis on customer satisfaction and growth of client base
Prepress Operator
Boingo Graphics
01.2020 - 03.2020
- Attentive listening skills when receiving orders from project managers to ensure deliverables met client expectations
- Troubleshoot prepress problems, with a focus on meeting both management and customer requirements
- Paid close attention to detail for color and text proofing
Graphic Arts Intern
Boingo Graphics
08.2019 - 12.2019
- Operated wide format print and finishing equipment
- Laminated, applied grommets, trimmed, mounted, masked
- Reported on inventory levels to production manager to ensure timely ordering of materials
- Maintained a clean working environment
Education
A.A.S. - Graphic Arts and Imaging Technology - Flexography
Central Piedmont Community College
Charlotte, NC01.2020
Graphic Arts coursework
Appalachian State University
Boone, NC01.2018
Skills
- Proficient in Excel, Acrobat and Adobe
- Excel in pre-press production
- Operate Wide Format printer
- Operate narrow web flexographic press
- Competent with Onyx and Esko RIP Software
- Experience with Dupont Fast thermal plate processing
- Flexography process control and documentation
- Proficient in plate making
Timeline
Area Manager
Clean Juice
05.2023 - Current
Print Project Manager
AlphaGraphics
09.2021 - 12.2022
Project Manager
Boingo Graphics
03.2020 - 08.2021
Prepress Operator
Boingo Graphics
01.2020 - 03.2020
Graphic Arts Intern
Boingo Graphics
08.2019 - 12.2019
Graphic Arts coursework
Appalachian State University
A.A.S. - Graphic Arts and Imaging Technology - Flexography
Central Piedmont Community College
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