Joanna Chavez Ruiz
Statesville
Summary
Dependable Order Taker and team member with record of responsibility and hardworking approach. Offering proficiency in cash register operations and customer service.
Reliable individual with background as Picker for large organizations. Motivated and highly communicative when working quickly while observing company procedures. Excellent contributor to large and small teams within all scales of warehouse environments.
Overview
9
9
years of professional experience
2020
2020
years of post-secondary education
Work History
Order Taker
Mcdonald’s
Statesville
08.2017 - Current
- Took customer orders accurately and efficiently at a fast-paced restaurant.
- Processed payments using point-of-sale systems for seamless transactions.
- Provided exceptional customer service, addressing inquiries and resolving concerns.
- Prepared diverse menu items according to standard recipes and presentation guidelines.
Order Picker
Walmart
Statesville
10.2023 - 03.2024
- Operated pallet jacks to move products within the warehouse efficiently.
- Selected and picked merchandise accurately for customer orders.
- Maintained cleanliness and organization of the picking area at all times.
- Inspected products for quality before packing and shipping.
- Utilized handheld scanners to track inventory levels and order status.
- Followed safety protocols while handling heavy equipment and materials.
Education
Statesville High School
Statesville, NCSkills
- Accurate order taking
- Menu item preparation
- Transaction processing
- Problem solving
- Coaching and mentoring
Languages
English
Professional
Spanish
Professional
Accomplishments
- I was named MVP of the quarter in 2025.
Timeline
Order Picker
Walmart
10.2023 - 03.2024
Order Taker
Mcdonald’s
08.2017 - Current
Statesville High School