JoAnn Carpenter, CPhT
Sanford
Summary
Patient-Oriented Pharmacy Technician experienced in preparing, filling, and labeling medications to enhance patient care. Managed pharmacy inventory and processed prescriptions while providing patient counseling and answering inquiries about prescription status. Fostered relationships with healthcare providers and improved workflow efficiency through strong communication skills and knowledge of pharmacy law
Have a deep understanding of medical terminology, medications, insurance billing, and vital sign tracking.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Caregiver, Special Needs
Stay Home Caregiver
04.2004 - 04.2023
- Delivered long-term care for severely disabled child, meeting daily needs with compassion and attention to detail.
- Administered feeding tube care, ensuring nutritional needs were consistently fulfilled.
- Coordinated home health tasks, including scheduling, supply ordering, and Medicaid navigation, to streamline care.
- Extensive knowledge of medical terminology
- Collaborated with healthcare professionals to monitor progress and adjust care plans.
Pharmacy Technician
CVS Pharmacy
04.1995 - 04.2003
- Processed prescriptions accurately and efficiently for diverse customer needs.
- Assisted pharmacists in preparing and dispensing medications to patients.
- Utilized pharmacy software for accurate prescription entry and streamlined patient records management.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Oversaw medication inventory, maintaining optimal stock levels and organized storage.
- Partnered with healthcare professionals to effectively resolve prescription-related issues, enhancing patient care.
- Trained new staff on pharmacy procedures and customer service
Caregiver, Special Needs
Primary Health Choice
04.2023 - 04.2025
- Developed personalized care plans based on individual needs and preferences.
- Maintained accurate documentation of patient progress and care interventions.
- Advocated for client needs within multidisciplinary teams, ensuring comprehensive care approaches.
- Implemented behavioral strategies to enhance communication and social skills.
- Trained new staff on best practices for supporting special needs individuals.
- Vital sign tracking
- End of life care
Education
High School Diploma -
Chatham Central High School
Bear Creek, NC06-1989
Skills
- Prescription processing
- Insurance billing
- Pharmacy software
- Patient record management
- HIPAA compliance
- Medication administration
- Customer Service
- Chronic disease management
- Prior authorization assistance
- Drug inventory control
- Direct patient care
Certification
- Nationally Certified Pharmacy Technician 1998 and 2026 (PTCB)
- Registered with North Carolina Board Of Pharmacy
- Certified Advanced National Caregiver 2025
- Certified Nursing Assistant 2006
Timeline
Caregiver, Special Needs
Primary Health Choice
04.2023 - 04.2025
Caregiver, Special Needs
Stay Home Caregiver
04.2004 - 04.2023
Pharmacy Technician
CVS Pharmacy
04.1995 - 04.2003
High School Diploma -
Chatham Central High School