Jiyoung Shin
Raleigh
Overview
2026
2026
years of professional experience
Work History
Manager of Business Development and Sales
Kevin&j
Atlanta
10.2019 - 04.2025
- Supervised sales teams, guiding effective deal-closing strategies.
- Implemented innovative approaches to enhance customer experience.
- Increased sales volume by supporting new and inactive customers.
- Developed accurate sales forecasts and schedules to meet productivity targets.
- Cultivated relationships with key clients, partners, vendors, and industry professionals.
- Optimized profit margins through diligent expense and budget management.
- Created comprehensive marketing plans, including budgeting and product positioning.
- Analyzed financial data to assess performance against strategic objectives.
Sushi
Sujin sushi
Raleigh
02.2022 - 11.2024
- Achieved cost-savings by developing functional solutions to problems.
- Streamlined kitchen processes to shorten wait times and serve additional guests.
- Prepared meats, vegetables or desserts according to orders or instructions.
- Disposed of waste materials in accordance with government regulations.
- Garnished sushi platters with pickled ginger, wasabi paste and soy sauce.
- Assembled nigiri sushi by hand molding the rice into shape and topping it with a thin slice of fish or other seafood.
- Greeted restaurant guests arriving at establishment and explained special sushi items and options.
- Trained junior sushi chefs and kitchen staff in sushi preparation and presentation techniques.
- Organized food items in refrigerator to ensure proper storage temperature.
- Developed and executed innovative sushi menu items for seasonal and special occasions.
- Monitored and adjusted inventory levels to align with forecasted demand.
- Restocked cupboards, refrigerators and service stations with new food items or supplies.
- Collaborated with front-of-house staff to ensure seamless service and customer satisfaction.
- Implemented food waste reduction strategies, effectively minimizing costs and environmental impact.
- Rolled maki sushi using bamboo mats to form tight cylinders.
- Crafted custom sushi orders to accommodate guests' dietary preferences and allergies.
- Fostered a collaborative and respectful work environment among kitchen and service staff.
- Maintained cleanliness and organization of kitchen equipment and utensils.
- Addressed and resolved any customer complaints regarding food quality or service.
- Created visually appealing sushi platters for catering and special events.
- Prepared and served high-quality sushi and sashimi according to traditional Japanese recipes.
- Observed food safety and sanitation protocols to reduce germ spread.
- Liaised with vendors to purchase optimal recipe ingredients at cost-effective rates.
Manager
Japaness Restaurants
Hipoint
05.2018 - 01.2019
- Provided leadership during times of organizational change or crisis situations.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Recruited and trained new employees to meet job requirements.
- Streamlined communication channels, improving information flow and decision-making speed.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Coached, mentored and trained team members in order to improve their job performance.
- Coordinated cross-departmental projects to ensure timely and successful completion.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Established and monitored KPIs to evaluate performance and identify areas for improvement.
- Enhanced customer satisfaction through the development of a customer service excellence program.
Sever
Aroma Cafe Culture
Cary
03.2014 - 12.2015
- Stayed informed about daily specials, new menu items, promotions.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Garnished dishes and beverages to serve visually appealing menu items.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Filled condiments and napkin containers during slack periods.
- Prepared checks, itemizing total meal costs and taxes.
- Monitored dining room for cleanliness and proper set-up at all times.
- Explained menu items, describing ingredients and cooking methods upon request.
- Took orders from customers accurately and in a timely manner.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Implemented feedback from customers to improve service quality and menu offerings.
- Responded to ad hoc cleaning duties at end of shift.
- Trained new employees on restaurant procedures and plating techniques.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Trained new employees to perform duties.
Flower Arranger
Sunflower Food Store
Fayetteville
05.2012 - 12.2014
- Consulted with clients to determine their needs in terms of flower types, colors, and styles.
- Trained new employees on proper use of tools and safety procedures related to flower arranging.
- Utilized expert communication skills to collaborate with customers and design bouquets, corsages and other floral pieces to meet requirements.
- Performed general maintenance tasks such as sweeping floors, dusting surfaces.
- Cut, arranged and produced flower bouquets and potted perennial plants according to customer specifications.
- Communicated clearly and effectively with customers to determine type of arrangement desired, occasion and date, time and location for each arrangement needed.
- Attended trade shows to stay up-to-date on new trends in the floral industry.
- Created beautiful and unique flower arrangements for weddings, funerals, anniversaries, birthdays, and other special occasions.
- Prepared and processed floral orders to customer specifications via phone or resulting from in-store consultations.
- Participated in team meetings to discuss strategies for improving efficiency and profitability.
- Ordered and maintained floral inventory and supplies to meet customer demand and offer seasonal varieties.
Flower Delivery Driver
Sunflower Food Store
Fayetteville
- Compiled reports on daily routes completed, hours worked, miles driven.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Followed safety protocols while driving the delivery vehicle on roads and highways.
- Delivered flower arrangements to customers in a timely manner.
- Verified accuracy of order prior to leaving store for delivery.
- Conducted pre-inspections to keep trucks reliable and well-maintained.
- Kept accurate logs of all deliveries and trips.
Education
High School Diploma -
Eha Womens Hi School
Seoul03-1993
Skills
- Sales forecasting
- Customer acquisition
- Market analysis
- Budget management
- Contract negotiation
- Customer relationship management
- Employee training
- Data analysis
- Inventory management
- Team leadership
- Effective communication
- Creative problem solving
- Performance evaluation
- Strategic planning
- Conflict resolution
- Presentations and public speaking
- Direct sales
- Profit and revenue-generating strategies
- Task prioritization
- Sales cycle management
- Sales analytics
- Google adwords
- Operating procedures and policies
- Price schedules
- Goal setting
- Teamwork and collaboration
- Team motivation
- Self motivation
- Territory management
- Sales training
- Key account development
- Channel Partner Relationships
- Business needs assessment
- Sales process
Timeline
Sushi
Sujin sushi
02.2022 - 11.2024
Manager of Business Development and Sales
Kevin&j
10.2019 - 04.2025
Manager
Japaness Restaurants
05.2018 - 01.2019
Sever
Aroma Cafe Culture
03.2014 - 12.2015
Flower Arranger
Sunflower Food Store
05.2012 - 12.2014
Flower Delivery Driver
Sunflower Food Store
High School Diploma -
Eha Womens Hi School