Ji’San McPhatter
Laurinburg
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
5
5
years of professional experience
Work History
Sales Associate
Hibbet Sports
Laurinburg, NC
02.2025 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Presented professional image consistent with company's brand values.
- Contributed to team objectives in fast-paced environment.
- Informed customers of promotions to increase sales productivity and volume.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Volunteer
Bethlehem Missionary Baptist Church
Laurinburg, USA
07.2023 - Current
- Participate in youth mentorship program, guiding young people in their spiritual journey and personal development.
- Helped with special events such as Back to School Drive, passing out bookbags, school supplies, food etc.
- Paid attention to detail while completing assignments.
- Developed strong organizational and communication skills through volunteer activities.
- Worked well in a team setting, providing support and guidance.
Lawn Care
Laurinburg, USA
07.2022 - Current
- Improved lawn health by performing regular mowing, trimming, and edging tasks.
- Communicated effectively with clients to address concerns and provide updates on scheduled services or ongoing projects.
- Remove tree stumps, roots and debris for landscape appearance.
- Expanded clientele through positive word of mouth referrals from satisfied customers.
- Gained strong leadership skills by managing projects from start to finish.
Volunteer
Next Level Steelers Organization
Laurinburg, USA
07.2020 - 08.2022
- Communicated with staff members to stay informed of volunteer opportunities and events.
- Assisted with special events and programs such as car washes and football camps.
- Used strong interpersonal communication skills to communicate information to others.
Education
High School -
SCOTLAND HIGH SCHOOL
Laurinburg, NC06.2025
Skills
- Cross-selling products and services
- Customer service
- Customer relationship building
- Active listening
- Customer engagement
Timeline
Sales Associate
Hibbet Sports
02.2025 - Current
Volunteer
Bethlehem Missionary Baptist Church
07.2023 - Current
Lawn Care
07.2022 - Current
Volunteer
Next Level Steelers Organization
07.2020 - 08.2022
High School -
SCOTLAND HIGH SCHOOL