Jimmica Palmer
Charlotte
Summary
Dynamic Activities Specialist with a proven track record in developing engaging programs. Strong expertise in team management and collaboration, dedicated to enhancing resident well-being and satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Activities Specialist
Kintegra Health
Charlotte, NC
07.2023 - Current
- Developed and implemented engaging recreational programs for diverse populations.
- Collaborated with healthcare professionals to assess patient needs and tailor activities accordingly.
- Facilitated group activities, promoting social interaction and emotional well-being among participants.
- Evaluated feedback from participants to refine programming and enhance overall satisfaction.
- Coordinated logistics for events, ensuring accessibility and safety for all participants.
- Enhanced participant engagement by incorporating diverse activities and interactive games.
Memory Care Director
Charter Senior Living
Charlotte, NC
01.2020 - 05.2023
- Developed and implemented individualized care plans for residents with memory impairments.
- Led training sessions for staff on best practices in memory care techniques and resident engagement.
- Coordinated interdisciplinary team meetings to ensure comprehensive resident care and support.
- Advocated for resident needs, enhancing quality of life through tailored activities and programs.
- Monitored compliance with state regulations and company policies related to memory care services.
- Established partnerships with families to facilitate communication and address concerns regarding resident wellbeing.
- Improved staff retention rates by fostering a supportive work environment and recognizing outstanding performance.
- Analyzed program outcomes to identify areas for improvement, driving enhancements in service delivery and resident satisfaction.
- Maintained a safe environment for residents by conducting regular safety audits and implementing necessary improvements.
- Managed budget effectively, ensuring adequate resources and supplies were available for memory care programming needs.
- Implemented strategies for managing challenging behaviors among residents, promoting positive interactions between staff members and individuals suffering from dementia.
- Coached and trained newly hired employees to promote knowledge of responsibilities and position requirements.
- Communicated effectively with family members on regular basis regarding care, issues and overall health of loved ones.
- Served as a liaison between families and facility staff members, facilitating open lines of communication and addressing concerns in a timely manner.
- Established strong relationships with local healthcare providers, ensuring comprehensive medical support for memory care residents when needed.
- Evaluated staffing needs regularly, adjusting schedules as necessary to maintain proper coverage while minimizing overtime costs.
- Fostered an inclusive culture within the facility that valued diversity among both staff members and residents alike.
Education
Nursing
Rowan Cabarrus Community College
Concord, NC05-2012
Skills
- Team management
- Inventory coordination
- Facility management
- Resident support
- Disability awareness
- Calendar management
- Program development
- Activities documentation
- Friendly, positive attitude
- Teamwork
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Collaboration and teamwork
- Reliability
- Excellent communication
- CPR certification
- Organizational skills
- Flexibility
- Effective communication
- Documentation and recordkeeping
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Dispensed medication to patients as order by Physician
- Supervised other techs as needed
- Kept a record of medication administered
- Ordered medication from pharmacist and physician as needed
Certification
- CPhT - Certified Pharmacy Technician
- CMT - Certified Medication Technician
Timeline
Activities Specialist
Kintegra Health
07.2023 - Current
Memory Care Director
Charter Senior Living
01.2020 - 05.2023
Nursing
Rowan Cabarrus Community College