Jillian Satterley

• Assumed full-store leadership responsibilities, overseeing sales performance, operations, visual merchandising, and team development.
• Led a team of associates and managers to deliver luxury client experiences while driving KPI achievement.
• Managed scheduling, payroll, inventory control, and loss prevention initiatives.
• Executed brand merchandising standards and seasonal floor sets to maximize sales opportunities.
• Analyzed business results and implemented strategies to improve conversion, UPT, ADT, and overall store performance.

• Leads visual merchandising execution to uphold brand standards and drive measurable in-store conversion improvements.
  • Coaches associates in hands-on merchandising and storytelling techniques, increasing frontline selling confidence and customer engagement.
  • Maps customer flow and reconfigures fixture layouts to reduce congestion and improve product discovery with measurable gains in shopper circulation.
  • Manages a team of 20 associates in a KPI-driven store, focusing on consumer connection and sales culture to align performance with brand values.
  • Directs a wholesale merchandising project with Dillard's to merchandise Kate Spade product and track sales goals at this location, partnering with third party vendors on sales direction.

• Developed and implemented creative visual merchandising strategies to drive sales and increase customer engagement.

• Organized and maintained store displays, ensuring products were attractively presented.
• Trained staff on proper product placement techniques, as well as the latest styling trends.
• Maximized sales and visual impact through optimal arrangement of tables, fixtures and mannequins.

• Communicated visual merchandising information and standards via in-store training and regular meetings

• Helped stores adapt spaces to accommodate merchandise within spatial constraints and inventory storage availability

• Innovated and simplified planograms and merchandising strategies to improve processes and results
• Ran new product launches with global, cohesive approach focused on delivering recognizable branding and exceeding revenue targets,
Communicated and achieved sales targets and techniques to sell product, bringing in profit.

• Inspected finished work to verify employee compliance with detailing standards
  Concord, NC
  • Prepared final staging and demo prep for RV interiors, including the newest and most trending motor home styles
  • Maintained a team schedule of deliveries, stages and demos in order to prepare an adequate and cohesive customer experience to all clients.

• Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands
  • Communicated with managers of other departments to maintain transparency
  • Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up
  • Created and enforced department policies, procedures and standards to establish productivity and quality