Jill Labie
Apex
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
29
29
years of professional experience
Work History
Stay-at-Home Parent
My Family
04.2010 - Current
- Manage our daily household operations, including scheduling, appointment setting, administrative paperwork, meeting deadlines.
- Persistently and creatively researched, advocated, and problem-solved for child with special needs on the phone, online, and in-person.
- Found, vetted and implemented strong, successful therapeutic and educational team for our son.
- Participated in numerous phone calls, video conferences and in person meetings with various teams.
School Volunteer
WCPSS
07.2012 - 06.2024
- Responsible for the role of "Book Parent" in my son's kindergarten class.
- Visited the local libraries throughout the school year to find and borrow 5-10 diverse books that appropriately reflected the weekly theme.
- Participated in group activities with students to build teamwork and foster a positive learning experience, including during "Literacy Lunches" and reading time.
- Acted as the Membership and Student Directory Chair for 6 years and was responsible for accurate and detail-oriented data entry.
Eastern Regional Account Manager
EVA Subscription Services
02.2002 - 02.2010
- Responsible for all customer service, sales and marketing efforts within assigned territory.
- Conducted research analysis and various online and phone efforts to identify trends, competitor activities, and potential areas of sales & growth in the public and school library sectors.
- Developed strong sales pipelines by networking at national industry events, such as the American Library Association Conferences, as well as at regional events, such as the New England Library Association Conferences.
- Consistently met and exceeded sales quotas each quarter for assigned territory.
Business Development Representative
Webhire, Inc.
07.2000 - 08.2001
- Qualified and passed leads to outside sales reps in the Mid-Atlantic Region of the U.S. to promote our web-based applicant tracking and resume management tools.
- Increased client base by identifying potential customers and initiating strategic outreach, through cold-calling, online communication, and following up on leads in a timely manner.
- Developed business pipeline using cold and warm techniques, ensuring all contact information & data entered into CRM was accurate and thorough.
- Boosted brand awareness by representing the company at H.R. industry events and conferences.
Assistant Branch Manager
Enterprise Rent-A-Car
03.1998 - 06.2000
- Supported the Branch Manager with daily administrative tasks, ensuring smooth office functioning and effective communication amongst staff.
- Trained and developed new employees in alignment with company standards and expectations, along with daily branch activities and goals.
- Monitored daily activities, quickly identifying areas requiring improvement to maintain smooth, efficient operations and high satisfaction among partners and customers.
- Assisted in the management of branch to ensure cost control, profits, and growth goals were met and exceeded.
Management Trainee
Enterprise Rent-A-Car
06.1996 - 03.1998
- Provided excellent customer service, taking reservations, greeting customers, and resolving issues.
- Learned various sales and marketing strategies to increase branch revenue.
- Gained knowledge of company policies, protocols and processes, while learning about branch operations, cost control, profits, and account management.
- Assisted in daily tasks and team-building workshops.
Education
Bachelor of Arts - Sociology
Tulane University
New Orleans, LA05.1996
Skills
- Dependable and Responsible
- Flexible and Adaptable
- Attention to Detail
- Multitasking Abilities
- Excellent Communication
- Computer Skills
- Organizational Skills
- Problem Resolution
- Strong Internet Research Skills
- Data Entry
Timeline
School Volunteer
WCPSS
07.2012 - 06.2024
Stay-at-Home Parent
My Family
04.2010 - Current
Eastern Regional Account Manager
EVA Subscription Services
02.2002 - 02.2010
Business Development Representative
Webhire, Inc.
07.2000 - 08.2001
Assistant Branch Manager
Enterprise Rent-A-Car
03.1998 - 06.2000
Management Trainee
Enterprise Rent-A-Car
06.1996 - 03.1998
Bachelor of Arts - Sociology
Tulane University
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