Jill Greene
Columbus,NC
Summary
Dedicated Certified Medical Assistant with a proven track record at Pardee Urological Associates, enhancing patient satisfaction and clinic efficiency through expert patient care coordination and electronic health records management. Skilled in HIPAA compliance and patient education, I've significantly contributed to a compassionate healthcare environment. Demonstrated ability to multitask and maintain confidentiality, ensuring optimal patient outcomes and streamlined clinic operations.
Certified Medical Assistant with strong focus on patient care and clinical support. Skilled in administering medications, recording vital signs, and managing patient records. Known for reliability, adaptability, and effective teamwork. Proven ability to collaborate with healthcare professionals to achieve positive outcomes.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Pardee Urological Associates
02.2017 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Taught patients about medications, procedures, and care plan instructions.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Prepared and administered medications to alleviate patient symptoms.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Educated patients on preventative care measures, effectively reducing the risk of future health complications.
- Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
- Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Optimized inventory management, ordering supplies as needed while minimizing waste and adhering to budget constraints.
- Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared lab specimens for diagnostic evaluation.
- Measured patient pulse oximetry.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Collected pertinent data and calculations to aid physician in interpreting results.
CMA
Hendersonville OB-Gyn
02.1996 - 02.2017
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed medical records management, including filing, organizing and scanning documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Collected and documented patient medical information such as blood pressure and weight.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Taught patients about medications, procedures, and care plan instructions.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Oriented and trained new staff on proper procedures and policies.
- Measured patient pulse oximetry.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Implemented care and efficiency improvements to support and enhance office operations.
Education
No Degree - CMA, Phlebotomy, CNA1 And CNA2
Blue Ridge Community College
Flat Rock, NCSkills
- HIPAA compliance
- Specimens collection and processing
- Electronic health records
- Vital sign monitoring
- Sterilization techniques
- Multitasking and organization
- Basic life support
- Team collaboration
- Phlebotomy techniques
- Vital signs monitoring
- EMR / EHR
- Phlebotomy
- Medication administration
- Time management
- Injection administration
Certification
- Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA).
- Basic Life Support (BLS) - American Heart Association.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Certified Nursing Assistant (Level 2)-NC Board of Nursing
Timeline
Certified Medical Assistant
Pardee Urological Associates
02.2017 - Current
CMA
Hendersonville OB-Gyn
02.1996 - 02.2017
- Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA).
- Basic Life Support (BLS) - American Heart Association.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Certified Nursing Assistant (Level 2)-NC Board of Nursing
No Degree - CMA, Phlebotomy, CNA1 And CNA2
Blue Ridge Community College
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