Jessup Powell
Hickory
Summary
Dependable professional with extensive experience in equipment maintenance, public safety, municipal operations, and customer service. Demonstrated expertise in troubleshooting mechanical issues and maintaining equipment in high-pressure environments. Recognized for strong work ethic, attention to detail, and ability to collaborate effectively within teams. Specializes in preventive maintenance and customer service, consistently achieving high levels of operational functionality and client satisfaction.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Service Technician
Pepsi Bottling Co.
07.2025 - Current
- Troubleshot mechanical and technical issues, minimizing operational downtime
- Performed maintenance and repair on beverage equipment, ensuring consistent reliability
- Provided expert service to customers on-site
- Maintained service logs and communicated effectively with team members to enhance coordination
- Follow strict safety and operational procedures
Sports Official (Referee)
NCHSAA & YMCA
08.2015 - Current
- Managed high-pressure situations and resolved conflicts to ensure player safety and game flow
- Enforced rules fairly and consistently to maintain game integrity
- Demonstrated leadership and effective communication to facilitate fair play and teamwork
- Oversaw basketball, football, and volleyball games to ensure fair play
Detention Officer
Catawba County Sheriff’s Office
03.2023 - 10.2024
- Supervised inmates to uphold safety and security in detention facility
- Responded quickly and effectively to emergencies and incidents
- Enforced rules and procedures, ensuring professionalism under pressure
- Completed comprehensive reports and documentation to support operational integrity
- Demonstrated strong communication and conflict-resolution skills
Street Maintenance Worker
City of Hickory
07.2015 - 12.2022
- Executed maintenance and repair of city streets, infrastructure, and public areas to ensure safe and accessible conditions
- Operated heavy equipment and tools safely and efficiently
- Supported asphalt work and repairs, enhancing durability and usability of road surfaces
- Worked in outdoor conditions while meeting deadlines and safety standards
- Participated in team projects that upgraded city infrastructure, contributing to overall community improvements
Muffler Repair Technician
‘Merican Muffler
10.2011 - 07.2015
- Diagnosed and repaired exhaust systems, ensuring optimal vehicle performance and safety
- Used welding and mechanical tools to complete repairs
- Delivered customer service by clearly explaining repair needs, enhancing customer understanding and satisfaction
- Ensured a clutter-free workspace to promote efficiency and safety during repairs
Grounds Crew Worker
Hickory Crawdads Stadium
08.2009 - 10.2011
- Maintained optimal field conditions and prepared stadium for successful events
- Assisted with landscaping and field repairs to enhance overall facility appearance and functionality
- Collaborated with team to efficiently manage tasks in fast-paced, event-driven environment
Education
High School Diploma -
South Caldwell High School
Hudson, NC06-2010
Skills
- Equipment operation
- Mechanical troubleshooting
- Equipment maintenance and repair
- Repair techniques
- Power tool proficiency
- Safety compliance
- Regulatory compliance
- Problem resolution
- Service response strategies
- Attention to detail
- Time management
- Team collaboration
- Conflict resolution
- Independent work
- Customer service
Certification
CPR and First Aide Certified
Timeline
Service Technician
Pepsi Bottling Co.
07.2025 - Current
Detention Officer
Catawba County Sheriff’s Office
03.2023 - 10.2024
Sports Official (Referee)
NCHSAA & YMCA
08.2015 - Current
Street Maintenance Worker
City of Hickory
07.2015 - 12.2022
Muffler Repair Technician
‘Merican Muffler
10.2011 - 07.2015
Grounds Crew Worker
Hickory Crawdads Stadium
08.2009 - 10.2011
High School Diploma -
South Caldwell High School