Jessie Ferguson
Windsor
Summary
Fast learner Driven Computer skills Strategic thinker Able to communicate with team members at all levels, provide direction, and remain open to feedback Proven track record of efficiency, dependability, and customer service. Intermediate-level knowledge of computer-aided design (CAD) applications
Overview
13
13
years of professional experience
Work History
Telecommunicator I
Bertie County 911 Communications
10.2021 - Current
Telecommunicator I
Halifax County E-911 Communications Center
10.2020 - 10.2021
Telecommunications Operator
Berrien County Sheriff's Office
05.2018 - 10.2018
Telecommunicator I
Hertford County E911
04.2017 - 02.2018
- Answered 911 phone lines; answered administrative lines; radio traffic; managed multitasking with multiple computers
Assistant Teacher
Susan's Encore Dance Academy
08.2013 - 06.2017
Cook/waitress
Hwy 55 Burgers, Shakes & Fries
08.2012 - 05.2017
Education
DCI Module 1 -
09.2017
DCI Module 2 - undefined
09.2017
DCI Module 3 - undefined
09.2017
DCI Module 6 - undefined
12.2021
EMD -
APCO
03-2026
No Degree - Emergency Medical Technician
Pitt Community College
Greenville, NC 12-2024
Skills
- Customer service
- Communication skills
- Computer literacy
- Time management
- Microsoft word
- Stress tolerance
- Information gathering
- Incident command system
- Multi-line telephone systems
- Disaster response
- Teamwork and collaboration
- Quick thinking
- Teamwork
Timeline
Telecommunicator I
Bertie County 911 Communications
10.2021 - Current
Telecommunicator I
Halifax County E-911 Communications Center
10.2020 - 10.2021
Telecommunications Operator
Berrien County Sheriff's Office
05.2018 - 10.2018
Telecommunicator I
Hertford County E911
04.2017 - 02.2018
Assistant Teacher
Susan's Encore Dance Academy
08.2013 - 06.2017
Cook/waitress
Hwy 55 Burgers, Shakes & Fries
08.2012 - 05.2017
DCI Module 2 - undefined
DCI Module 3 - undefined
DCI Module 6 - undefined
DCI Module 1 -
EMD -
APCO
No Degree - Emergency Medical Technician
Pitt Community College
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