Jessie Eden
Calabash
Summary
Professional, prepared sales associate with proven experience in ticketing environments. Strong ability to handle high volumes of transactions, ensuring accuracy and efficiency. Focused on team collaboration and achieving results, adaptable to changing needs, and trusted by colleagues. Possesses excellent customer service skills, attention to detail, and effective communication abilities.
Overview
9
9
years of professional experience
Work History
Ticket Seller
House of Blues
03.2017 - Current
- Cash handling and accurately operate the Ticketmaster computer ticketing system
- Box Office Representative handling Computerized ticketing operations for all our ticket sales
- Provide all guests with a positive first impression by offering superior, individualized guest service.
- Sell Tickets to customers and answer any issues at guest services
- Managed financial transactions with customers
- Recommend products to customers, based on customers' needs and interests.
- Facilitate financial transactions with customers.
- 8 Years experience using TM Host
- 2 Years experience using TM1 sales
- Assisted customers with inquiries about events and ticket options.
- Enhanced customer satisfaction by providing accurate and timely information on ticket prices, seating options, and event details.
Cast Member
Walt Disney World Resort
06.2022 - 12.2022
- Provided exceptional guest service, ensuring a welcoming and engaging environment.
- Assisted in daily operations by maintaining cleanliness and organization throughout the venue.
- Collaborated with team members to execute timely and efficient service during peak hours.
- Adapted quickly to changing circumstances, meeting diverse guest needs effectively.
- Assisted in maintaining merchandise presentation standards to enhance customer experience.
- Supported inventory management by organizing stock and assisting with replenishment tasks.
- Engaged customers to provide product knowledge and improve sales interactions.
- Adapted quickly to changing priorities, ensuring seamless operations during peak times.
Education
Bachelor's degree - Anthropology
University of North Carolina Wilmington
Wilmington, NC05-2025
Skills
- Accurate cash processing
- Client support
- Customer service expertise
- Guest engagement
- Product knowledge
- Customer assistance
- Microsoft Word
Timeline
Cast Member
Walt Disney World Resort
06.2022 - 12.2022
Ticket Seller
House of Blues
03.2017 - Current
Bachelor's degree - Anthropology
University of North Carolina Wilmington