Jessica Young
Charlotte,NC
Summary
Passionate Mental Health Professional with two years of experience dedicated to supporting individuals facing diverse mental health challenges. Proficient in conducting thorough assessments and implementing personalized treatment plans. Committed to fostering resilience and empowering clients through innovative therapeutic approaches aimed at enhancing overall mental well-being.
Overview
8
8
years of professional experience
Work History
Teacher
Novant Health CDC
10.2017 - Current
- Aptitude to remain flexible, ensuring that every child's learning styles and abilities are addressed
- Superior interpersonal and communication skills to foster meaningful relationships with students, staff and parents
- Demonstrated ability to consistently individualize instruction, based on student's needs and interests
- Exceptional ability to establish cooperative, professional relationships with parents, staff and administration
- Professional Educator with diverse experience and strong track record fostering child-centered curriculum and student creativity
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
- Helped students explore concepts with engaging, learning-focused activities.
- Created lessons and online testing materials to facilitate remote learning.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
Receptionist
Novant Health
03.2020 - 09.2023
- Greeting visitors.
- Managing security and telecommunications systems. Handling queries and complaints via phone, email and general correspondence.
- Helping guide patients throughout the hospital.
- Responded to inquiries from callers seeking information.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Organized, maintained and updated information in computer databases.
Education
Associate of Applied Science - Early Childhood Education
Rowan Cabarrus Community College
Salisbury, NC05-2021
Bachelor of Science - Behavioral Sciences
North Carolina Central University
Durham, NC12-2025
GED -
Central Piedmont Community College
Charlotte, NC05-2012
Skills
- Critical thinking
- Faculty collaboration
- Instructional methods
- Assigning and grading work
- Data-driven instruction
- Group instruction
- Verbal and written communication
- Parental participation
- Positive role model and mentor
- Student motivation
- Program development
- Relationship building
- Parent and student communication
- Special education
- Interactive teaching and learning
- Motivating students
- Community involvement
- Behavior management
- Social-emotional learning training
- Curriculum development
- Child development
- Family involvement
- Scheduling
- Office supply inventory control
- Meeting coordination
- Business operations
- Strategic planning
- Professional and polished presentation
- Mail handling
- Front desk operations
- Staff management
- Telephone skills
- Recordkeeping and bookkeeping
- Administrative support
- Time management
- Phone etiquette
- Greeting and seating clients
Timeline
Receptionist
Novant Health
03.2020 - 09.2023
Teacher
Novant Health CDC
10.2017 - Current
Associate of Applied Science - Early Childhood Education
Rowan Cabarrus Community College
Bachelor of Science - Behavioral Sciences
North Carolina Central University
GED -
Central Piedmont Community College
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