Director of operations specializing in operational strategy and quality assurance. Proven track record in enhancing communication and problem-solving skills to achieve team success and ensure compliance in home health services.
Overview
9
9
years of professional experience
Work History
Director of Operations
Wellcare Home Health
Advance
07.2017 - Current
Developed strategies that improved patient care and operational performance across home health services.
Oversaw daily operations of home health services across multiple regions to ensure efficiency.
Led cross-functional teams addressing complex operational challenges in home health services.
Implemented quality assurance protocols that maintained high standards in care delivery.
Managed recruitment, training, and performance evaluations for home health staff.
Coordinated compliance with state regulations and industry healthcare standards.
Analyzed operational workflows to identify and leverage optimization opportunities.
Facilitated effective communication between healthcare providers, patients, and families.