Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jessica Smith

Dallas,TX

Summary

Dedicated professional with a strong background in customer service and emergency response. Known for delivering exceptional passenger experiences and ensuring safety through effective communication and collaboration with team members.

Overview

3
3
years of professional experience

Work History

Emergency Medical Technician

Baylor Scott & White Medical Center
Dallas, TX
11.2025 - Current
  • Administered life-saving interventions and basic life support during emergency situations.
  • Monitored vital signs and recorded patient information for healthcare team review.
  • Collaborated with medical staff to ensure effective patient care during emergencies.

Lead Data Analyst

Envoy Airlines
Irving, TX
09.2024 - 10.2025
  • Analyzed operational data to identify trends and support decision-making processes.
  • Implemented data visualization tools to enhance reporting accuracy and clarity.
  • Collaborated with cross-functional teams to streamline data collection methodologies.
  • Developed dashboards for real-time performance monitoring across departments.

Flight Attendant

Delta Air Lines, Inc
Queens, NY
05.2023 - 07.2024
  • Delivered exceptional customer service to enhance passenger experience and ensure satisfaction.
  • Collaborated with crew members to maintain efficient cabin operations and address passenger needs promptly.
  • Educated passengers on safety regulations and emergency procedures, contributing to overall flight safety.

Education

Associate of Applied Science - Nursing

Wake Technical Community College
Raleigh, NC
06-2028

Associate of Science - Nursing

Wake Technical Community College
Raleigh, NC
06-2028

Skills

  • Basic life support
  • CPR and first aid
  • Critical decision-making skills
  • Equipment Operation
  • Safety Compliance
  • Emergency management

Languages

Spanish
Native or Bilingual

Timeline

Emergency Medical Technician

Baylor Scott & White Medical Center
11.2025 - Current

Lead Data Analyst

Envoy Airlines
09.2024 - 10.2025

Flight Attendant

Delta Air Lines, Inc
05.2023 - 07.2024

Associate of Applied Science - Nursing

Wake Technical Community College

Associate of Science - Nursing

Wake Technical Community College
Jessica Smith