Jessica Simmons
Waynesville
Summary
Experienced with administrative support, including scheduling, correspondence, and office management. Utilizes organizational skills to maintain efficient workflows and ensure task completion. Knowledge of communication techniques to facilitate smooth interactions within team and with clients.
Overview
7
7
years of professional experience
Work History
Assistant to Lead Pastor
Hope Church, LLC
08.2024 - 01.2025
- Create and manage the Lead pastor’s calendar appointments, meetings, and phone call appointments, including meetings with the congregation, staff, ministry contacts, boards, and ministry teams; keep appropriate parties informed in advance.
- Manage the lead pastor's email inbox under the lead pastor's direction.
- Be aware of the overall church, ministry goals and programs, and the Lead Pastor’s detailed responsibilities.
- Manage all travel, speaking engagements, weddings, funerals, and community events, coordinating details with all parties involved.
- Manage expense reporting for the Lead Pastor, as well as expense reporting for Assistant spending.
- Manage communication and tasks related to the Elders of Hope Church and their respective teams on behalf of the Lead Pastor.
- Be present on Sundays to help with Lead Pastor and ministry needs as they arise.
Receptionsit/Chiropractic Assistant
Sandhills Chiropractic & Functional Health Center
01.2018 - 12.2018
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
- Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
- Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Promoted a welcoming atmosphere by greeting patients warmly upon arrival and addressing their concerns promptly.
- Maintained strict adherence to HIPAA regulations, protecting sensitive patient information and upholding confidentiality standards.
- Managed billing processes accurately and efficiently, ensuring prompt payments from insurance companies and patients.
- Assisted chiropractors with patient care, ensuring accurate documentation and treatment plans.
Education
Certificate - Breastfeeding Specialist
Lactation Education Resources, LLC
Online Only 05-2023
Certificate - Medical Office Administration
Martinsburg College
Martinsburg, WV02-2021
High School Diploma -
Tuscola High School
Clyde, NC06-2012
Skills
- Fast learner
- Time management
- Computer skills
- Attention to detail
- Team collaboration
- Administrative duties
- Support services
- Office administration
- Event planning
- Schedule coordination
- Meeting scheduling
- Data confidentiality
- Meeting coordination
Timeline
Assistant to Lead Pastor
Hope Church, LLC
08.2024 - 01.2025
Receptionsit/Chiropractic Assistant
Sandhills Chiropractic & Functional Health Center
01.2018 - 12.2018
Certificate - Breastfeeding Specialist
Lactation Education Resources, LLC
Certificate - Medical Office Administration
Martinsburg College
High School Diploma -
Tuscola High School
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