Jessica R. Gunn

Lively Human Resources Director with a proven track record at Haven House Services, excelling in employee relations and regulatory compliance. Expert in performance management and training, fostering a culture of diversity and inclusion. Successfully supervised teams, enhancing staff development and achieving compliance with accreditation standards. Passionate about mentoring and coaching future leaders.

• 01/01/20, 12/31/22, Co-Chair of Parents of African American Children (PAAC)
• 01/01/21, 12/31/22, Served as Secretary of the PTA at Southwest Elementary
• 01/01/21, 12/31/23, Secretary of Durham Special Needs Advisory Council (DSNAC)

Available upon Request

Aids supervisors with, counseling, disciplinary actions, development plans, and other employee relations issues., Actively participates in and brings human resources expertise to our Senior Leadership Team and the Management team., Identifies legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting are in compliance., Serves as the staff liaison to the Human Resources Committee of the Board of Directors., Remains knowledgeable of current standards regarding quality assurance, client records, and funding requirements., Responsible for position management including job evaluation and job description revisions., Administers salary administration program to ensure compliance and equity within organization., Administers performance review program to ensure effectiveness, compliance, and equity within organization., Maintains an effective working relationship with appropriate staff of regulatory agencies., Supervised up to 10 individuals in positions ranging from paraprofessional to therapist., Facilitate weekly supervision providing feedback in a team/group setting, written feedback and individual feedback as needed., Provide training and oversight in the principles and practices of Multi-systemic therapy., Provided training and oversight in the completion of authorization request for clinical services and the completion of annual person-centered plans., Assisted Program director in preparing monthly statistical and programmatic reports, payroll, employee evaluations, and ensuring shift coverage., Interview, hire and train new staff., Provided supervision to youth in an inpatient setting and feedback regarding behavior., Coordinated client/intake process., Scheduled staffing with community agencies to identify and advocate for needs of clients., Assisted agency with meeting requirements for council on accreditation., Supervised case management of clients and families using Choice Theory/Reality Therapy and the Love & Logic parenting model., Maintained caseloads from 5-25 clients., Provide in-home therapy to family members who have a youth diagnosed with a mental health condition using the principles and practices of Multi-Systemic Therapy., Facilitated conflict resolution and crisis intervention., Documentation of progress and behaviors., Served as a liaison to juvenile court and department of social services., Facilitated individual, group, and family counseling using Choice Theory/Reality Therapy and the Love & Logic parenting model., Provided transportation to court hearings, school, medical appointments and other appointments., Supervise juveniles’ community service activities., Planned recreational and educational activities., Guide and assist clients in developing concrete and measurable steps for successful completion of their person-centered plan including areas of employability and career advancement, housing, money management, maintenance of physical and mental health and areas of recovery and sobriety., Regularly staff these efforts with team members., Identify and advocate with community resource that will assist clients in the successful completion of goal plan., Communicate regularly with other service providers to insure coordination and non-duplication of services.

• Professional Human Resource certification, 01/01/24 - 12/31/28
• Licensed Clinical Mental Health Counselor Associate, 01/01/17 - 12/31/23
• First Aid/CPR Trainer, 01/01/17 - 12/31/21
• Trauma Informed Care Trainer, 01/01/15 - 12/31/24

Professional Human Resource certification (2024-2028)

Licensed Clinical Mental Health Counselor Associate (2017-2023)

First Aid/CPR Trainer (2017-2021)

Trauma Informed Care Trainer (2015-2024)

2024-current Housing Opportunities for Students Today (HOST) Board member

2021-2023 Secretary of Durham Special Needs Advisory Council (DSNAC)

2021-2022 Served as Secretary of the PTA at Southwest Elementary

2020-2022 Co-Chair of Parents of African American Children (PAAC)

2017 Chair of local Walk for Williams Syndrome