Jessica Ransom
Yadkinville
Summary
Dynamic Shift Leader at Fulenwider Enterprises with a proven track record in enhancing team performance and customer satisfaction. Expert in inventory management and cash handling, I excel in problem-solving and effective communication, ensuring operational excellence and a positive work environment. Committed to training staff and maintaining high service standards.
Overview
5
5
years of professional experience
Work History
Shift Leader
Fulenwider Enterprises
Yadkinville
08.2019 - 08.2024
- Supervised daily operations to ensure effective team performance and productivity.
- Monitored inventory levels and arranged for timely restocking of supplies.
- Resolved customer inquiries and complaints to maintain high service standards.
- Assisted in training new employees on shift operations.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Checked orders for quality and completeness.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Processed payments using the point-of-sale system.
- Utilized point of sale system to submit orders, separate checks and process payments.
Education
Associate of Arts -
Surry Community College
Dobson, NC05-2019
Skills
- Customer service
- Team leadership
- Inventory management
- Cash handling
- Time management
- Problem solving
- Effective communication
- Conflict resolution
- Organizational skills
- Positive attitude
- Team motivation
- Point of sale operation
- Native English
- Microsoft Word
- Google drive
- Written communication
Languages
English
Professional
Spanish
Elementary
Affiliations
- Parent to two boys
- Painting & Crocheting
- Avid Crafter
Timeline
Shift Leader
Fulenwider Enterprises
08.2019 - 08.2024
Associate of Arts -
Surry Community College
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