Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Jessica Phasoulas

Lenoir

Summary

Dynamic professional with experience as a Paraprofessional at Focus Behavioral Health Services, skilled in IEP compliance and relationship building. Proven ability to enhance student engagement and behavior management, fostering a safe and supportive learning environment. Certified in CPR and first aid, adept at crisis intervention and effective communication with parents and staff.

Highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support. Experienced in delivering guidance and education on various topics such as academics, behavior management and technology.

Experienced professional committed to providing students with tools and resources to succeed academically. Highly organized and detail-oriented with passion for helping children reach academic goals.


Overview

9
9
years of professional experience
1
1
Certification

Work History

Paraprofessional

Focus Behavioral Health Services
01.2025 - Current
  • Tailored lesson plans for students with emotional and cognitive disabilities.
  • Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
  • Prepared instruction materials, constructed bulletin boards, and set up work areas.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Reported on student progress, behavior, and social skills to parents.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Assisted classroom teacher in supervising snack time and indoor and outdoor play.
  • Cleaned, organized and restocked classrooms for upcoming classes.
  • Developed and delivered presentations on course topics.
  • Demonstrated specific skills and activities for students to improve understanding and take excess workload off teachers.
  • Monitored students in computer lab to enforce proper use of resources.
  • Enforced rules and instructions to maintain discipline.

General Manager

Speedway Gas Station
01.2017 - 05.2021
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Interacted well with customers to build connections and nurture relationships.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Reported issues to higher management with great detail.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.

Education

Bachelor of Science - Human Services And Social Work

CCCT&I
Hudson, NC
05-2027

High School Diploma -

New Summit School
Jackson, MI
10-2013

Skills

  • Social support
  • Documentation
  • IEP compliance
  • Classroom support
  • Relationship building
  • CPR and first aid
  • Schedule management
  • Data collection
  • Supervising student activities
  • Helping students with special needs
  • Student health and safety
  • Individualized educational plans
  • Student records management
  • Conflict resolution techniques
  • Clerical support
  • Child development
  • Behavior management
  • Reporting requirements
  • Behavior improvements
  • Individual instruction
  • Parent communication
  • First aid and CPR certified
  • Individual student assistance
  • Verbal and written communication
  • Crisis management
  • Crisis intervention
  • Behavior modification

Accomplishments

  • Developed course plans aimed at meeting academic, intellectual and social needs of each student.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 12 staff members and 12 Clients.

Certification

  • Certified Clinical Medical Assistant, Focus Behavioral Health Services.

Timeline

Paraprofessional

Focus Behavioral Health Services
01.2025 - Current

General Manager

Speedway Gas Station
01.2017 - 05.2021

Bachelor of Science - Human Services And Social Work

CCCT&I

High School Diploma -

New Summit School

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Jessica Phasoulas