Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
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Jessica Muñoz-Rodriguez

Saint Pauls

Summary

Motivated phlebotomy professional who has completed training. Committed to providing excellent patient care, and ensuring patient comfort during blood collection. Known for clear communication, professionalism, and empathy while supporting patients in clinical settings. Dedicated to safety, accuracy, and compassionate service.

Overview

3
3
years of professional experience

Work History

Customer Service Associate

Sorelle’s Flower & Gift Shop
Saint Pauls
02.2023 - Current
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.

Education

Surgical Technology

Fayetteville Technical Community College (FTCC)
Fayetteville, NC
01.2026

Phlebotomy Training Certificate -

FTCC
Fayetteville, NC
12.2025

Skills

  • Critical thinking
  • Bilingual (English, Spanish)
  • Active listening
  • Empathy and patient-centered care
  • Ability to work in a fast-paced environment
  • Organization and time management

References

Available upon request

Languages

  • English, Fluent
  • Spanish, Fluent (Spoken and written)

Timeline

Customer Service Associate

Sorelle’s Flower & Gift Shop
02.2023 - Current

Surgical Technology

Fayetteville Technical Community College (FTCC)

Phlebotomy Training Certificate -

FTCC
Jessica Muñoz-Rodriguez