Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Herring

Southport

Summary

Administrative professional with exceptional attention to detail and strong problem-solving skills, ensuring seamless operations and enhanced patient satisfaction. Committed to maintaining confidentiality while delivering outstanding customer service in fast-paced environments.

Overview

23
23
years of professional experience

Work History

Administrative Clerk

Embrace Wellness
04.2023 - Current
  • Communicated with patients via phone and email to confirm deliveries and respond to inquiries.
  • Scheduled patient appointments and treatments.
  • Take copays and payments.
  • Enter and send billing tickets.
  • Greet patients and answer any questions they may have.
  • Scanning and faxing documents to and from patient charts.
  • Take patient blood pressures throughout spravato treatments.

Patient Service Representative

Emerge Ortho
05.2022 - 03.2023
  • Schedule and confirm patient appointments.
  • Verify insurance and all patient forms.
  • Take copay and payments for services and end of day deposits.
  • Greet and help patients with forms or questions.
  • File and organize documents in EMR.

Patient Representative

New Hanover Medical Group
06.2012 - 11.2021
  • Answer phone calls and check voicemail.
  • Greet patients and help with any questions or concerns.
  • Schedule appointments.
  • Verify insurance.
  • Collect copays and payments.
  • Scan documents into charts.
  • Send referrals.
  • Daily deposits.
  • Prep charts to make sure all patient forms and info is complete and up to date.
  • Send patient chart messages to providers, nurses and RX techs.

Front Desk Receptionist

Wilmington Health Associates
09.2002 - 04.2012
  • Filed, copied and sent out medical records.
  • Scheduled appointments.
  • Answer phone calls.
  • Batched billing tickets at the end of each day.
  • Verify insurance through individual insurance websites.
  • Collected copays and payments.
  • Deposits
  • Greeted patients and answered any questions.

Education

Brunswick Community College
Supply, NC

High School Diploma -

E A Laney High School
Wilmington, NC
05.2000

Skills

  • Attention to detail
  • Clerical support
  • Maintaining confidentiality
  • Verbal and written communication
  • Problem-solving
  • Billing and invoicing
  • Documentation and recordkeeping
  • Customer Service

Timeline

Administrative Clerk

Embrace Wellness
04.2023 - Current

Patient Service Representative

Emerge Ortho
05.2022 - 03.2023

Patient Representative

New Hanover Medical Group
06.2012 - 11.2021

Front Desk Receptionist

Wilmington Health Associates
09.2002 - 04.2012

Brunswick Community College

High School Diploma -

E A Laney High School

Similar Profiles

CREATE PROFILE
Jessica Herring