Jessica Harrison
Asheville
Summary
Experienced business owner with a strong emphasis on hard work, integrity, and reliability in employees. Dedicated to upholding these values in professional interactions, adept at following and implementing directions efficiently. Exhibiting high levels of motivation and determination, excelling in team settings and collaborating effectively to reach common objectives.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Resident Assistant (RA)
ABCCM Transformation Village
04.2025 - Current
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Responded to room transfers, incident reports, and maintenance requests.
- Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
- Maintained clean, safe, and well-organized patient environment.
- Monitored and inspected residence hall rooms to determine safety and manage maintenance issues.
Server
Hickory Tavern
03.2025 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Room Attendant Breakfast Attendant
Hampton Inn & Suites Biltmore Area
09.2024 - 04.2025
- Perform comprehensive cleaning services for guest rooms ensuring adherence to hotel standards
- Provide exceptional customer service by promptly and professionally addressing guest concerns
- Quickly promoted to Breakfast Attendant based on consistently high performance
- Manage food and beverage service during breakfast hours ensuring 100% guest satisfaction
Co-Owner
123 Debris Hauling & Demolition
01.2016 - 07.2021
- Specialized in customer service, ensuring clients were delighted with our service and work standards
- Managed payroll, account management, and general office administration duties
- Supervised on-site labor
- Monitored safety protocols, ensuring a safe working environment and compliance with regulations
- Consistently received numerous high ratings on various customer feedback platforms
Owner/Operator
Immaculate Home Cleaning
04.2017 - 04.2020
- Services included basic and deep cleaning, painting, carpet cleaning, pressure washing and more
- Ensured all tasks were completed and signed-off by the client in accordance with their specifications
- Launched creative marketing campaigns to build and grow a steady client base
- Sub-contracted by property managers and realtors
- Vetted and hired laborers to assist with some of the more comprehensive projects
Education
High School Diploma -
Sandalwood High School
Jacksonville, FLCertificate - Hospitality
AB Tech
Asheville, NC05-2025
Certificate - Personal Excellence
AB Tech
Asheville, NC02-2025
Skills
- Customer service
- Problem-Solving
- Communication (Verbal and Written)
- Punctual, reliable, dependable, trustworthy
- Collaboration and teamwork
- Team Leadership
- Adaptable in new or challenging environments
- Marketing
Certification
- START - Hospitality Certificate
- AB Tech Community College – Asheville, NC
- 04/2025
Timeline
Resident Assistant (RA)
ABCCM Transformation Village
04.2025 - Current
Server
Hickory Tavern
03.2025 - Current
Room Attendant Breakfast Attendant
Hampton Inn & Suites Biltmore Area
09.2024 - 04.2025
Owner/Operator
Immaculate Home Cleaning
04.2017 - 04.2020
Co-Owner
123 Debris Hauling & Demolition
01.2016 - 07.2021
High School Diploma -
Sandalwood High School
Certificate - Hospitality
AB Tech
Certificate - Personal Excellence
AB Tech
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