Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jessica Harrison

Asheville

Summary

Experienced business owner with a strong emphasis on hard work, integrity, and reliability in employees. Dedicated to upholding these values in professional interactions, adept at following and implementing directions efficiently. Exhibiting high levels of motivation and determination, excelling in team settings and collaborating effectively to reach common objectives.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Resident Assistant (RA)

ABCCM Transformation Village
04.2025 - Current
  • Attended, participated, and contributed to monthly staff meetings addressing resident needs.
  • Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
  • Responded to room transfers, incident reports, and maintenance requests.
  • Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
  • Maintained clean, safe, and well-organized patient environment.
  • Monitored and inspected residence hall rooms to determine safety and manage maintenance issues.

Server

Hickory Tavern
03.2025 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Room Attendant Breakfast Attendant

Hampton Inn & Suites Biltmore Area
09.2024 - 04.2025
  • Perform comprehensive cleaning services for guest rooms ensuring adherence to hotel standards
  • Provide exceptional customer service by promptly and professionally addressing guest concerns
  • Quickly promoted to Breakfast Attendant based on consistently high performance
  • Manage food and beverage service during breakfast hours ensuring 100% guest satisfaction

Co-Owner

123 Debris Hauling & Demolition
01.2016 - 07.2021
  • Specialized in customer service, ensuring clients were delighted with our service and work standards
  • Managed payroll, account management, and general office administration duties
  • Supervised on-site labor
  • Monitored safety protocols, ensuring a safe working environment and compliance with regulations
  • Consistently received numerous high ratings on various customer feedback platforms

Owner/Operator

Immaculate Home Cleaning
04.2017 - 04.2020
  • Services included basic and deep cleaning, painting, carpet cleaning, pressure washing and more
  • Ensured all tasks were completed and signed-off by the client in accordance with their specifications
  • Launched creative marketing campaigns to build and grow a steady client base
  • Sub-contracted by property managers and realtors
  • Vetted and hired laborers to assist with some of the more comprehensive projects

Education

High School Diploma -

Sandalwood High School
Jacksonville, FL

Certificate - Hospitality

AB Tech
Asheville, NC
05-2025

Certificate - Personal Excellence

AB Tech
Asheville, NC
02-2025

Skills

  • Customer service
  • Problem-Solving
  • Communication (Verbal and Written)
  • Punctual, reliable, dependable, trustworthy
  • Collaboration and teamwork
  • Team Leadership
  • Adaptable in new or challenging environments
  • Marketing

Certification

  • START - Hospitality Certificate
  • AB Tech Community College – Asheville, NC
  • 04/2025

Timeline

Resident Assistant (RA)

ABCCM Transformation Village
04.2025 - Current

Server

Hickory Tavern
03.2025 - Current

Room Attendant Breakfast Attendant

Hampton Inn & Suites Biltmore Area
09.2024 - 04.2025

Owner/Operator

Immaculate Home Cleaning
04.2017 - 04.2020

Co-Owner

123 Debris Hauling & Demolition
01.2016 - 07.2021

High School Diploma -

Sandalwood High School

Certificate - Hospitality

AB Tech

Certificate - Personal Excellence

AB Tech
Jessica Harrison