Jessica Hammond
Charlotte
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Community Health Care Worker
Care Ring
04.2023 - Current
- Used company software such as Uniteus and databases to maintain records of services performed and patient conditions.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Completed comprehensive assessments of families to identify needs and develop treatment plans.
- Conducted outreach to families and other community partners to identify ways to address social, emotional and behavioral needs.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case records.
- Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
- Visited over 3-5 homes per week to inspect independent living situations, home safety, proper hygiene and vocational opportunities.
- Provided clients with recommendations to community resources.
Case Aide
Bethany Christian Services
08.2022 - 04.2023
- Facilitated communication between clients and other service providers.
- Provided transportation for children and parents to and from visits and court.
- Advocated for foster children by facilitating access to community resources and services to maximize safety and well-being of child.
- Conducted mandatory job training and life skill classes to assist clients receiving specific benefits.
- Collaborated with case managers and community partners to deliver effective treatment and case collaboration.
- Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
- Experienced with working under the ORR and UAC program.
Community Health Care Worker
Symmetry Behavioral Health
07.2020 - 08.2022
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Responded to all client inquiries and asked appropriate questions to facilitate resolution.
- Conducted case management activities and services with multidisciplinary team.
- Participated in community events to promote services and engage with public.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Partnered with local organizations to expand access to social and community services.
- Implemented strategies to increase public awareness of social and community service programs.
Education
Bachelors of Social Work - Social Work
Johnson C. Smith University
Charlotte, NC05.2025
Skills
- First Aid/CPR
- Client Documentation
- Client Advocacy
- Intervention Planning
- Treatment Planning
- Motivational Enhancement Therapy
- Fluent in Spanish
- Medicare and Medicaid Applications
- Skilled Community-Based Case Manager
- Community Referrals
- Mental Health Training
Timeline
Community Health Care Worker
Care Ring
04.2023 - Current
Case Aide
Bethany Christian Services
08.2022 - 04.2023
Community Health Care Worker
Symmetry Behavioral Health
07.2020 - 08.2022
Bachelors of Social Work - Social Work
Johnson C. Smith University
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