Jessica Griffin
Tryon
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
4
4
years of professional experience
Work History
Sales Coordinator
T.J. Maxx
05.2023 - Current
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Implemented loss prevention measures to minimize shrinkage and protect store assets.
- Supported sales team members in achieving individual goals and targets through coaching, mentoring, and guidance.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
- Passionate about learning and committed to continual improvement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Ensured store compliance with company policies, safety regulations, and local laws governing retail operations.
- Maintained a clean, attractive store environment that facilitated positive customer experiences.
- Collaborated with store management to create eye-catching promotional displays.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
Canine Specialist/Shift Lead
Noble Dog Lodge
04.2022 - 02.2023
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Organized, maintained and updated information in computer databases.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Handled assignments independently with good judgement and critical thinking skills.
- Routed incoming mail and messages to relevant personnel without delay.
- Maintained confidentiality of information regarding clients and company.
- Maintained visitor log for entering and leaving facility for security purposes.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Documented daily observations of animal behavior, health, and food consumption to support ongoing monitoring efforts by veterinary staff.
- Administered prescribed medication to dogs, resulting in better overall health management.
- Fostered safe environment, closely monitoring animal behavior to prevent aggression and injuries.
- Responded to emergency situations, providing immediate care and stabilizing animals until veterinary assistance could be obtained.
Lead Sales Associate/Key Holder
Dollar General
05.2021 - 04.2022
- Handled cash register operations and customer transactions to process payments.
- Processed and stocked merchandise in accordance with store standards.
- Trained, coached, and mentored new sales associates for maximum performance.
- Performed inventory control procedures to manage stock.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
No Degree - Science
Isothermal Community College
Spindale, NCSkills
- Data entry
- Goals and performance
- Analytical thinking
- Goal-oriented mindset
- Records management
- Attention to detail
- Staff training
- Problem Solving abilities
- Team leadership
- Attention to detail
- Adaptability and flexibility
Timeline
Sales Coordinator
T.J. Maxx
05.2023 - Current
Canine Specialist/Shift Lead
Noble Dog Lodge
04.2022 - 02.2023
Lead Sales Associate/Key Holder
Dollar General
05.2021 - 04.2022
No Degree - Science
Isothermal Community College
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