Open To Work
Jessica Garcia
Gibsonville
Work Preference
Summary
Dedicated professional with experience in early childhood education, ophthalmology, customer service, and administrative support. Delivered exceptional patient and customer care while managing front office operations and fostering positive relationships. Demonstrated strong communication, attention to detail, and effective multitasking in fast-paced environments.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Daycare Assistant Teacher
Beginning Visions CDC
Gibsonville
05.2023 - Current
- Caring for children Treating children with respect and dignity, and responding to their individual needs and learning styles. This includes helping children serve themselves at mealtimes, sitting with them, and monitoring them closely. Teachers should also be prepared to respond promptly and appropriately to children who are distressed.
- Keeping children safe Complying with health and safety guidelines and procedures, and observing children for safety purposes.
- Communicated with parents to keep them informed about their child's learning progress and developmental milestones.
- Supporting social development Helping children develop their speech, writing, and social skills by facilitating communication between and with them. Teachers can also help children learn how to communicate their feelings and questions.
- Encouraging new experiences Encouraging children to try new things, ask questions, and explore. These skills can help children develop creativity and self-discovery.
- Conflict resolution Using conflict management skills to help children rationalize their feelings and reach healthy resolutions.
- Curriculum development Developing and implementing a curriculum that supports children's cognitive and social development. Teachers may also collaborate with parents to create individualized plans for children with special needs.
- Maintained accurate records to comply with legal requirements and support operational processes.
- Changed diapers frequently to maintain children's comfort and hygiene, inspecting each child every hour or when signs of discomfort appeared.
Waitress/Server
SAL'S ITALIAN RESTAURANT
Burlington
05.2014 - 05.2023
- Customer service: Make guests feel welcome and important, and provide excellent service
- Taking orders: Know the menu and take food and drink orders accurately
- Facilitated communication between guests and kitchen staff to ensure accurate order delivery.: Answered questions, clarified information, and relayed orders to kitchen promptly
- Delivered food and drinks: Ensured food was served at the correct temperature and presented attractively, while monitoring drink levels for timely refills
- Ensured a tidy dining environment to enhance guest satisfaction and comfort: Pre-bus tables, remove dirty plates, and keep the dining area clean
- Supported efficient operations during shifts by preparing dining area and assisting team.: Deliver cups to the service station, roll silverware, and assist with opening and closing
- Processed customer payments by bringing bills to tables and retrieving payments promptly.: Bring the bill to the table for review, and then retrieve payment
Opthalmic Technician
The Eye Center
Burlington
03.2020 - 04.2021
- Conducted preliminary patient examinations, including recording medical histories and chief complaints.
- Performed diagnostic testing such as visual acuity, intraocular pressure (tonometry), visual field testing, and retinal imaging.
- Assisted ophthalmologists with comprehensive eye examinations, minor procedures, and patient care.
- Administered eye drops, medications, and diagnostic agents as directed by the physician.
- Obtained accurate patient measurements, including lensometry and refractive data.
- Educated patients on eye health, treatment plans, medications, and post-procedure care.
- Prepared examination rooms, sterilized instruments, and maintained medical equipment.
- Documented patient information accurately in electronic medical records (EMR/EHR).
- Scheduled appointments, verified insurance information, and maintained patient confidentiality in compliance with HIPAA regulations.
- Collaborated with physicians and clinical staff to ensure efficient patient flow and high-quality care.
- Assisted patients in selecting eyeglass frames and explaining lens options when needed.
- Demonstrated excellent customer service by providing compassionate care and addressing patient concerns in a professional manner
Front Desk Receptionist
Balance Day Spa
Burlington
10.2018 - 02.2019
- Performed clerical tasks including calendar management, mail sorting, and voucher preparation.
- Ensured a tidy reception area to create a positive first impression As a Receptionist I had to keep the reception area tidy and if available, offer refreshments to visitors and show them our merchandise or new items for sale, tell them about the sales we had going on, etc.
- Maintained a tidy reception area and provided refreshments to visitors, enhancing the first impression and promoting merchandise effectively
Education
High school diploma -
Skills
- Classroom Management
- Child Safety Awareness
- Food Safety
- Organizational Skills
- Time Management
- Cleaning Experience
- Food Service
- Guest Services
- Microsoft Office
- Microsoft Excel
- Microsoft Word
- Cash Handling
- Restaurant Experience
- Time management
Certification
- Child Development Associate Certification
- First Aid Certification
- CPR Certification
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Daycare Assistant Teacher
Beginning Visions CDC
05.2023 - Current
Opthalmic Technician
The Eye Center
03.2020 - 04.2021
Front Desk Receptionist
Balance Day Spa
10.2018 - 02.2019
Waitress/Server
SAL'S ITALIAN RESTAURANT
05.2014 - 05.2023