Jessica Erwin
Hamptonville
Overview
11
11
years of professional experience
Work History
Crisis Worker
Daymark Recovery Services
Statesville, NC
05.2025 - 03.2026
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Medical Assistant
Bethany Medical Center
Winston-Salem, NC
01.2024 - 01.2025
- Assisted healthcare providers with patient examinations and procedures.
- Managed patient scheduling, ensuring efficient workflow and minimal wait times.
- Collected and documented patient medical histories accurately in electronic health records.
- Prepared examination rooms, maintaining cleanliness and compliance with safety standards.
- Educated patients on medication usage and follow-up care instructions effectively.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
Dialysis Technician
Kidney Care Specialists
Mocksville, NC
02.2023 - 07.2024
- Operated dialysis machines, ensuring patient safety and comfort during procedures.
- Monitored vital signs and reported changes to healthcare team promptly.
- Prepared and maintained dialysis equipment, adhering to infection control protocols.
- Educated patients on treatment processes, fostering understanding and cooperation.
- Assisted in training new staff on equipment usage and best practices.
- Performed routine quality control and safety checks on all equipment.
Medical Assistant
Kidney Care Specialists
Statesville, NC
12.2020 - 02.2024
- Coordinated communication between patients and medical staff to enhance service delivery.
- Supported billing processes by verifying insurance information and processing claims accurately.
- Participated in continuous training to improve clinical skills and knowledge of best practices.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Certified Nursing Assistant
Brookdale Assisted Living
Concord, NC
05.2015 - 12.2015
- Provided compassionate care to residents, assisting with daily living activities and personal hygiene.
- Monitored vital signs and reported changes in residents' conditions to nursing staff promptly.
- Collaborated with interdisciplinary teams to develop individualized care plans for residents.
- Trained new staff on best practices for resident care and safety protocols.
Education
High School Diploma -
Jesse C Carson
China Grove, NCCertificate -
Southeastern Community College
Charlotte, NCSkills
- Mental health awareness
- Clinical documentation
- Professional boundaries
- Emergency management
Timeline
Crisis Worker
Daymark Recovery Services
05.2025 - 03.2026
Medical Assistant
Bethany Medical Center
01.2024 - 01.2025
Dialysis Technician
Kidney Care Specialists
02.2023 - 07.2024
Medical Assistant
Kidney Care Specialists
12.2020 - 02.2024
Certified Nursing Assistant
Brookdale Assisted Living
05.2015 - 12.2015
High School Diploma -
Jesse C Carson
Certificate -
Southeastern Community College