Jessica Emanuel
Raleigh
Summary
Dynamic retail professional with proven expertise at Bath & Body Works in enhancing customer satisfaction and driving sales through effective merchandising and staff training. Skilled in cash handling and inventory management, I excel in fast-paced environments, ensuring operational excellence and a welcoming atmosphere for customers. Adaptable and results-oriented, I thrive on achieving store goals.
Overview
2
2
years of professional experience
Work History
Key Holder
Bath & Body Works
03.2024 - 04.2025
- Increased store sales by creating visually appealing merchandise displays and product placements.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Collaborated with the management team on implementing strategies to achieve store''s monthly sales targets.
- Streamlined inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Facilitated smooth store operations during manager absences, ensuring continuity of service.
- Maintained store's cleanliness and visual standards, creating welcoming environment for customers.
Associate
Bath and Body Works
11.2023 - 03.2024
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
Associate
Spirt Halloween
07.2023 - 11.2023
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Education
Bachelor of Arts - English
University of North Carolina At Charlotte
Charlotte, NC05-2023
Skills
- Customer service
- Cash handling
- Bank deposits
- Staff training and development
- Staff oversight
- Inventory monitoring
- Task delegation
- Store recovery processes
- Multitasking and prioritizing
- Adaptable to changing demands
- Sales floor organization
- Inventory and stocking
Timeline
Key Holder
Bath & Body Works
03.2024 - 04.2025
Associate
Bath and Body Works
11.2023 - 03.2024
Associate
Spirt Halloween
07.2023 - 11.2023
Bachelor of Arts - English
University of North Carolina At Charlotte
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