Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Carpenter

Teachey

Summary

Dynamic Patient Access Coordinator at ECU Health Duplin with a proven track record in collections management and insurance verification. Adept at enhancing patient experiences through effective communication and problem-solving skills. Recognized for rapid patient processing and meticulous data entry, consistently exceeding expectations in a fast-paced environment.

Overview

10
10
years of professional experience

Work History

Patient Access Coordinator

ECU Health Duplin
Kenansville
06.2024 - Current
  • Researched discrepancies between insurance company information and hospital records.
  • Managed patient check-in process, ensuring accurate data entry of personal and insurance information.
  • Communicated financial obligations to patients and collected fees at time of service.
  • Registered patients by completing face-to-face interviews to obtain demographic, insurance, and medical information.
  • Supported emergency department registration during peak times, ensuring rapid patient processing.
  • Proficient in navigating EPIC systems, with experience in authorization workflows and processing certifications

Route Sales Representative

Frito-Lay, PepsiCo
Wilmington
03.2020 - 09.2022
  • Successfully drove DOT regulated trucks to approximately 9 accounts per day, selling and merchandising Frito-Lay's complete line of products at local stores including convenience stores, gas stations, and large grocery chains
  • Informed store receivers and customers about the latest sales and marketing campaigns to ensure the best outcome of weekly sales; upsold displays before and during major holidays
  • Maintained neat and orderly shelves and displays, accurately used ESL systems to survey and maintain the proper labeling of over 700 items, and assessed the 'out of stocks' at each store to anticipate and order accordingly for the next delivery
  • Consistently met monthly and quarterly sales goals

Merchandiser

Supermarket Resources Unlimited
Wilmington
07.2015 - 03.2020
  • Drove personal car to large chain grocery stores between Wallace, NC and Wilmington, NC and created an accurate and detailed list of any out-of-stocks
  • Down-stacked up to 7 pallets to restock shelves with incoming deliveries and maintained direct communication between store receivers and beverage orders about incoming deliveries
  • Received a pay raise for outstanding performance

Education

High School Diploma -

Wallace-Rose Hill High School
Teachey, NC
06.2009

Skills

  • Collections management
  • Upselling expertise
  • Analytical and logical thinking
  • Problem solving
  • Time management
  • Adaptability to changing situations
  • Patient registration
  • Insurance verification
  • Data entry
  • EPIC systems

Timeline

Patient Access Coordinator

ECU Health Duplin
06.2024 - Current

Route Sales Representative

Frito-Lay, PepsiCo
03.2020 - 09.2022

Merchandiser

Supermarket Resources Unlimited
07.2015 - 03.2020

High School Diploma -

Wallace-Rose Hill High School

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Jessica Carpenter