Dynamic and results-driven professional with extensive experience at State Farm, excelling in customer service and sales. Bilingual and adept at complaint handling, I consistently exceed targets while creating strong client relationships. Proven ability to organize and manage schedules effectively, ensuring seamless operations and high customer satisfaction. Easily adaptable to new environments.
• Supervised VP palletizer systems and Merge-Diverter's, troubleshooting and resolving minor mechanical issues to maintain 98% equipment uptime.
• Wrapped and prepared pallets for loading, ensuring secure packaging for 30,000+ cases processed daily in a high-volume warehouse.
• Loaded and unloaded materials from pallets, skids, and transport vehicles manually and mechanically, handling up to 50-pound items with zero safety incidents.
• Inspected and maintained work areas for cleanliness and safety, removing obstacles and organizing cartons to create a hazard-free environment.
• Processed 30,000+ cases daily, achieving 100% order accuracy and meeting strict productivity targets in a fast-paced setting.
• Collaborated with team to streamline operations, reducing downtime by 10% through proactive equipment maintenance and area organization.
Oil pump Assembly & G998 Value Body
• Supervised VP palletizer systems and Merge-Diverters, troubleshooting and resolving minor mechanical issues to maintain 98% equipment uptime.
• Wrapped and prepared pallets for loading, ensuring secure packaging for 30,000+ cases processed daily in a high-volume warehouse.
• Loaded and unloaded materials from pallets, skids, and transport vehicles manually and mechanically, handling up to 50-pound items with zero safety incidents.
• Inspected and maintained work areas for cleanliness and safety, removing obstacles and organizing cartons to create a hazard-free environment.
• Processed 30,000+ cases daily, achieving 100% order accuracy and meeting strict productivity targets in a fast-paced setting.
• Collaborated with team to streamline operations, reducing downtime by 10% through proactive equipment maintenance and area organization.
Prepared beverages and food orders for up to 100 customers daily, maintaining high accuracy and speed to ensure positive customer experiences.
• Verified payment authenticity by using counterfeit pens and inspecting coins, ensuring secure transactions ranging from $1 to $100.
• Conducted manual and machine cash counts, achieving 100% accuracy in balancing daily transactions.
• Restocked and organized drive-thru inventory, optimizing product availability.
Life & Health Licensed
Property & Casualty Licensed