Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Beach

Charlotte,N.C.

Summary

Dynamic Retail Shift Manager at Goodwill southern piedmont with a proven track record in enhancing customer satisfaction and optimizing store operations. Skilled in effective delegation and staff training, I excelled in inventory management and cash handling, contributing to a seamless shopping experience. Committed to safety and efficiency, I consistently supported team success.

Professional retail leader with experience in managing store operations and optimizing staff performance. Strong focus on team collaboration and achieving results, adapting efficiently to changing needs. Skilled in inventory management, customer service, and employee training, with reliable and flexible approach. Known for fostering positive work environment and driving store success.

Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.

Overview

8
8
years of professional experience

Work History

Retail Shift Manager

Goodwillsp
11.2023 - Current
  • Assisted in managing daily store operations, ensuring compliance with company policies.
  • Supported inventory management by conducting regular stock checks and maintaining accurate records.
  • Learned customer service best practices to enhance shopper satisfaction and loyalty.
  • Collaborated with team members to maintain a clean and organized sales floor environment.
  • Monitored cash handling procedures to ensure accuracy during transactions and end-of-day reporting.
  • Excelled in every store position and regularly backed up front-line staff.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Maintenance Assistant

Melody Apartment Maintenance
03.2017 - 02.2020
  • Performed routine maintenance tasks to ensure optimal functionality of equipment and facilities.
  • Assisted in troubleshooting mechanical issues, contributing to timely repairs and minimal downtime.
  • Maintained inventory of tools and supplies, ensuring readiness for maintenance activities.
  • Collaborated with team members to implement safety protocols, enhancing workplace safety standards.
  • Circulated throughout facility weekly to identify light bulbs in need of replacement.
  • Provided excellent customer service while addressing tenant maintenance requests promptly and professionally.
  • Followed instructions from supervisor regarding daily job tasks and duties.
  • Inspected systems and equipment to identify unscheduled maintenance and repair needs.

Education

GED -

Cpcc
Charlotte, NC

Skills

  • Scheduling and planning
  • Staff training and development
  • Effective delegation
  • Sales strategy development

Timeline

Retail Shift Manager

Goodwillsp
11.2023 - Current

Maintenance Assistant

Melody Apartment Maintenance
03.2017 - 02.2020

GED -

Cpcc
Jessica Beach