Jessica Adams
Four Oaks
Summary
Dental Assistant with extensive clinical and administrative expertise in fast-paced environments. Strong skills in treatment planning, patient communication, and scheduling, ensuring high patient satisfaction. Seeking a remote position to leverage dental knowledge and customer service capabilities.
Overview
16
16
years of professional experience
Work History
Dental Assistant II
Moore Family Dentistry
Garner
09.2024 - Current
- Assist dentist with clinical procedures while maintaining patient comfort and safety
- Sterilize instruments and maintain infection-control standards
- Take vital signs and expose dental x-rays
- Record and update treatment information in electronic patient records
- Educated patients on proper oral hygiene techniques and habits.
- Educated patients on post-treatment care and oral hygiene practices to promote recovery and maintain oral health.
- Support front office with scheduling, insurance coordination, and patient communication
- Maintained clean, organized office environment to enhance patient comfort and support efficient operations.
- Provided support services by stocking supplies, cleaning trays, and changing linens to ensure readiness for patient care.
Dental Assistant II
Riccobene Associates Family Dentistry
Benson
06.2010 - 08.2024
- Provided chairside assistance in a high-volume family dental practice for 14+ years
- Took impressions, fabricated temporary crowns, and performed coronal polishing
- Communicated treatment plans clearly to enhance patient understanding and engagement
- Prepared insurance predeterminations and facilitated billing to streamline payment processes
- Scheduled appointments and managed patient records
- Maintained inventory and ordered dental supplies
- Provided exceptional customer service to foster patient satisfaction and loyalty
Education
Degree in Dental Assisting -
Wayne Community College
Goldsboro, NC07-2010
High School Diploma -
South Johnston High School
Four Oaks, NC06-2002
Skills
- Dental software proficiency
- Insurance predetermination
- Insurance claim processing
- Treatment plan presentation
- Patient scheduling
- In-person patient interaction
- Records management
- HIPAA compliance
- Infection control standards
- Time management and multitasking
- Inventory tracking
- Problem solving skills
- Team collaboration
- Customer service
- CPR certification
References
Available upon request
Additional Qualifications
- Strong verbal and written communication skills
- Experienced in explaining procedures and addressing patient concerns
- Detail-oriented, reliable, and adaptable
- Comfortable working independently and as part of a team
- Dedicated to supporting both patient and provider success
Timeline
Dental Assistant II
Moore Family Dentistry
09.2024 - Current
Dental Assistant II
Riccobene Associates Family Dentistry
06.2010 - 08.2024
Degree in Dental Assisting -
Wayne Community College
High School Diploma -
South Johnston High School