Jesse Couch
GREENSBORO
Summary
An experienced Customer Service Professional, resourceful and personable, provides prompt, efficient and courteous service in diverse settings. Dependable employee, processing orders accurately and efficiently. Excellent work ethic with a strong desire to excel in progressive, Information Technology environments. Recognizes the most recent ethical concerns and security risks in computer technology. Monitor network traffic using the proper software & to improve network security, make strategic plans. Implement Local Area Networks using subnetting and other addressing methods, both static and dynamic.
Overview
12
12
years of professional experience
Work History
Data Integrity Analyst
Procter & Gamble Co
2023.06 - Current
- Release finish product though SAP software.
- Use Proficy and PowerBi to find accurate data, priority, & timelines.
- Review Audit Trails of all finish products
- Added, removed and updated permanent records.
- Complete Monthly OSHA work orders.
- Educated team members on the importance of data integrity, fostering a culture of accountability and accuracy.
Security Officer
Piedmont Triad International Airport
2022.08 - 2023.06
- Responsible for safety of public
- Assisting the Police in keeping the Airport safe & allowing trucks, contractors, and other workers onto the airfield
- Radio & Perimeter duties securing the airfield
- Driving Police vehicles on airfield
- Following all Transportation Service Agency rules and guidelines
Security Officer
Allied Universal
2021.11 - 2022.08
- Worked on Exit lanes of concourses to assist passengers to locations in the airport
- Customer service and Radio skills
- Assistance to the police
Shift Supervisor
Goodwill Inc
2021.07 - 2021.11
- Responsible and in charge of maintaining high productivity and a consistently positive customer experience Filling in for other positions if needed
- Keyholder for opening and closing store
- Hand lift and cleaning/ organizing
- Register and office/safe responsibility
Prep/Cook Kitchen Staff
Skull Camp Brewery
2019.01 - 2021.06
- Experienced Customer Service Professional, resourceful and personable, provides prompt, efficient and courteous service in diverse settings
- Dependable employee, processing orders accurately and efficiently
- Excellent work ethic with a strong desire to excel in progressive, fast paced environments
- Customer Service
Assistant Head Cook
Cedarbrook Country Club
2018.05 - 2019.09
- Open & closed kitchen
- Cleaning and Prepping
- Produce order management
- Customer Service
- Register and safe responsibility
Customer Assistant Specialist
Lowes Homes Improvement
2018.05 - 2018.09
- Customer service
- Handheld communication & printers
- Looking up inventory and location to assist customers
Farm Worker
Private Landowner
2013.01 - 2018.05
- Took care of feeding animals
- Took care of land
- Machine and feed management
Education
Associate of Science - Cyber/IT
Guilford Technical Community College
Greensboro, NC06.2023
Skills
- SAP
- Proficy
- PowerBi
- Audit Trails
- Microsoft Excel
- Data Entry
- System Troubleshooting
- Python Programming
- Data Validation
- File storage procedures
- System corrections
- Problem-solving abilities
Timeline
Data Integrity Analyst
Procter & Gamble Co
2023.06 - Current
Security Officer
Piedmont Triad International Airport
2022.08 - 2023.06
Security Officer
Allied Universal
2021.11 - 2022.08
Shift Supervisor
Goodwill Inc
2021.07 - 2021.11
Prep/Cook Kitchen Staff
Skull Camp Brewery
2019.01 - 2021.06
Assistant Head Cook
Cedarbrook Country Club
2018.05 - 2019.09
Customer Assistant Specialist
Lowes Homes Improvement
2018.05 - 2018.09
Farm Worker
Private Landowner
2013.01 - 2018.05
Associate of Science - Cyber/IT
Guilford Technical Community College
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