Jesse Baker
Lexington
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
3
3
years of professional experience
Work History
Cashier
Bojangles' Famous Chicken 'n Biscuits
Thomasville
03.2012 - 12.2013
- Processed customer transactions efficiently at a fast-paced restaurant environment.
- Maintained cleanliness and organization of the cashier area and dining space.
- Assisted customers with menu selections and provided recommendations promptly.
- Handled cash, credit, and debit transactions accurately during busy shifts.
- Collaborated with team members to ensure smooth service during peak hours.
- Responded to customer inquiries and resolved issues with professionalism and care.
- Monitored inventory levels for front-of-house supplies and communicated needs effectively.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
Cashier
BP
Washington Court House
07.2010 - 12.2011
- Checked personal identifications during alcohol and tobacco sales.
- Offered customers carry-out service at completion of transaction.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Answered customers' questions and provided information on store procedures or policies.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Built and maintained productive relationships with employees.
- Processed customer payments quickly and returned exact change and receipts.
- Maintained work area and kept cash drawer organized.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Used suggestive selling techniques to promote add-on sales.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Discounted purchases by scanning and redeeming coupons.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Helped with purchases and signed customers up for rewards program.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Balanced daily transactions on a computerized point-of-sale system.
- Answered customer inquiries regarding store policies and procedures.
- Followed company security procedures for handling large sums of money.
- Maintained cleanliness and organization of the cashier area and dining space.
- Processed customer transactions efficiently at a fast-paced restaurant environment.
- Assisted customers with menu selections and provided recommendations promptly.
Education
High School Diploma -
Central Davidson Highschool
Lexington, NC06-2010
Skills
- Cash handling
- Point-of-sale operation
- Transaction processing
- Inventory monitoring
- Customer assistance
- Sales promotion
- Order processing
- Time management
- Effective communication
- Customer relationship management
Affiliations
- I Am a mother of 3 I can balance different things at one time
- I am great at following directions
- I work hard and get things done
- I love helping people
Timeline
Cashier
Bojangles' Famous Chicken 'n Biscuits
03.2012 - 12.2013
Cashier
BP
07.2010 - 12.2011
High School Diploma -
Central Davidson Highschool
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