Summary
Work History
Education
Skills
Timeline
Generic

Jerry Dick-Byrd

Durham

Summary

Adept at fostering strong customer relationships and driving sales, my tenure at Auto Zone Distribution Center honed my expertise in customer service and sales expertise. Skilled in cash handling and possessing a keen ability to adapt, I excel in dynamic environments, consistently meeting sales goals with a positive and engaging approach.

Work History

Sales Assistant

Auto Zone Distribution Center
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.

Forklift Operator

Kelly Temp Services
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.

Shipping and Receiving

Career Temporary Services
  • Expedited order fulfillment through efficient coordination with shipping and receiving departments.
  • Ensured timely fulfillment of customer orders by working closely with shipping and receiving departments to expedite the delivery process.
  • Expedited order fulfillment, ensuring timely deliveries through proficient coordination with shipping and receiving departments.
  • Assisted in shipping and receiving activities including documentation and order verification ensuring smooth supply chain operations.
  • Streamlined shipping and receiving processes to improve overall productivity and customer satisfaction.
  • Communicated with shipping and receiving personnel regarding bills of lading and delivered and transported freight.

Concreate

Four Seasons Construction And Development
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked well in a team setting, providing support and guidance.

Print Machine Operator

Kelly Services
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.

Education

College Prep -

Ragsdale Hogh School
Jamestown, NC
06.1982

Skills

  • Cash handling
  • Goal oriented
  • Relationship building
  • Stock management
  • Sales expertise
  • Cash register operation
  • Complex Problem-solving
  • Processing payments
  • Point of sale operation
  • Opening and closing procedures
  • Customer needs assessment
  • Visual merchandising
  • Product merchandising
  • Display building
  • Fitting room maintenance
  • Cold calling
  • Task prioritization
  • Team collaboration
  • Customer relationship management
  • Social media engagement
  • Inventory tracking
  • Order fulfillment
  • Upselling strategies
  • Market trends
  • Loyalty program promotion
  • Hospitality and accommodation
  • Sales target achievement
  • Team support and assistance
  • Merchandising proficiency
  • Product management and pricing
  • Returns and exchanges
  • Inside and outside sales
  • Customer service
  • Friendly and helpful
  • Strong communication and interpersonal skills
  • Reliable and responsible
  • Team cooperation
  • Adaptable and flexible
  • Customer assistance
  • Attention to detail
  • Honest and dependable
  • Excellent written and verbal communication
  • Positive customer engagement
  • Creative thinking
  • Building customer loyalty
  • Organization
  • Decision-making
  • Flexible hours
  • Goal driven
  • Product knowledge
  • Multitasking
  • Store organization
  • Safety and cleanliness standards
  • Meeting sales goals
  • Team leadership
  • Inventory and stocking
  • Store opening and closing
  • Organizational skills
  • Engaging with diverse customers
  • Sales and promotions
  • Staff support

Timeline

Sales Assistant

Auto Zone Distribution Center

Forklift Operator

Kelly Temp Services

Shipping and Receiving

Career Temporary Services

Concreate

Four Seasons Construction And Development

Print Machine Operator

Kelly Services

College Prep -

Ragsdale Hogh School
Jerry Dick-Byrd