Jerome Jones
Roanoke Rapids
Summary
Dynamic and results-driven professional with extensive experience at Foodlion Grocery Store, excelling in customer service and inventory management. Proven track record of enhancing sales through effective merchandising and training staff in food safety compliance. Recognized for fostering teamwork and operational efficiency, ensuring high standards of product quality and customer satisfaction.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Assistant Deli Manager
Foodlion Grocery Store
Roanoke Rapids, NC
- Assisted in managing daily deli operations, ensuring compliance with food safety standards.
- Trained new staff on deli procedures and customer service best practices.
- Monitored inventory levels, placing orders to maintain optimal stock and freshness.
- Implemented efficient workflow processes to enhance productivity within the deli team.
- Collaborated with cross-functional teams to coordinate promotions and product launches.
- Developed training materials to improve staff understanding of products and services offered.
- Addressed customer inquiries and resolved issues to ensure high satisfaction levels.
- Conducted regular quality checks on products, maintaining high standards of presentation and taste.
- Trained new team members in proper food handling techniques, equipment usage, and company policies.
- Provided excellent customer service by addressing inquiries promptly and professionally while maintaining a helpful demeanor.
- Enhanced customer satisfaction by providing exceptional service and product knowledge.
- Increased sales through effective merchandising and attractive product displays.
- Established a positive atmosphere within the department by promoting open communication channels among team members at all times.
- Maintained a clean and safe work environment, adhering to food safety guidelines and procedures.
- Prepared and placed meat cuts and products in display counter to catch shopper's eye and boost sales.
- Ensured accurate record-keeping of daily temperature logs as well as maintenance activities performed on deli equipment.
- Controlled freshness of products by rotating and removing out of code merchandise.
- Operated slicer and price computing scale to accurately slice, weigh and label meat products.
- Served as an integral part of the management team, actively participating in weekly meetings to discuss operational updates, challenges, or achievements.
- Assisted store management in meeting or exceeding established sales goals, contributing to the overall success of the business.
- Attended to customers by taking orders, resolving complaints and issues and operating cash register to take payments.
Head Cake Decorator
Foodlion Grocery Store
Roanoke Rapids, NC
- Designed and decorated cakes for various events, ensuring customer satisfaction and adherence to specifications.
- Collaborated with team members to maintain organized workspace and efficient workflow during peak hours.
- Trained new staff on cake decorating techniques and food safety standards to enhance overall team performance.
- Developed creative cake designs based on customer requests, utilizing trending decoration styles and techniques.
- Implemented inventory management practices, ensuring timely replenishment of supplies while minimizing waste.
- Conducted quality control checks on finished products, ensuring consistency in presentation and taste standards.
- Led cake decorating workshops for community engagement, showcasing skills and promoting store offerings effectively.
- Evaluated customer feedback to refine decoration processes and improve product offerings continuously.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Reduced waste by optimizing inventory management, minimizing overstocking of perishable items and ensuring proper rotation practices.
- Kept work area safe and sanitized by washing utensils, tools, and countertops.
- Managed material inventory and ordered new materials when needed.
- Used variety of baking and decorating tools such as mixers, carving tools, and confectionery products.
- Prepared special creams and frostings for cakes and other dessert specialties.
- Collaborated with bakery team for efficient workflow, resulting in timely order completion and increased productivity.
- Expanded market reach by collaborating with marketing team on targeted advertising campaigns aimed at showcasing signature cake designs.
- Developed seasonal promotional offerings to boost sales during traditionally slow periods within the industry.
- Scheduled bakery employees and assigned work to decorators.
- Implemented effective training programs for new hires, enabling rapid integration into the team and consistent quality output from all decorators.
- Worked with clients to design custom cake decorations.
- Decorated cakes according to customer requests and themes.
- Established strong vendor relationships to secure competitive pricing on high-quality ingredients and supplies essential to cake production.
- Fulfilled custom cake and decoration orders.
- Championed eco-friendly initiatives within the department, implementing sustainable practices in waste reduction and resource conservation efforts.
- Worked with customers to define cake vision based on color, theme, size and price.
Night Stocker
Foodlion Grocery Store
Roanoke Rapids, NC
- Stock shelves efficiently to maintain optimal product availability and visibility.
- Organize backroom inventory for streamlined access and improved workflow.
- Assist in unloading deliveries, ensuring timely restocking of merchandise.
- Collaborate with team members to execute planograms for consistent product presentation.
- Monitor product expiration dates, removing outdated items to ensure quality standards.
- Maintain cleanliness and organization of sales floor and stock areas to enhance customer experience.
- Train new employees on stocking procedures and safety protocols for operational efficiency.
- Adapt quickly to changing inventory needs, demonstrating flexibility in task execution.
- Collaborated with coworkers to complete nightly stocking tasks efficiently and effectively.
- Unloaded arriving product stock and moved to store display areas.
- Reduced stock damage by carefully handling and transporting merchandise from storage to sales floor.
- Contributed to a safe working environment by adhering to safety regulations during overnight shifts.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Exhibited strong time management skills by consistently completing tasks within assigned deadlines while maintaining a high level of accuracy and attention to detail.
- Improved store organization by efficiently restocking shelves and displays during overnight shifts.
- Increased overall store cleanliness with thorough cleaning and maintenance of aisles, shelves, and storage areas.
- Ensured accurate product placement by carefully following planograms and store layouts.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Streamlined merchandise restocking process, resulting in reduced time spent on nightly tasks.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Promoted loss prevention strategies by promptly reporting any instances of theft or suspicious activity during overnight hours.
- Enhanced customer satisfaction with a well-stocked inventory through diligent restocking efforts.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Responded proactively to unexpected staffing shortages or emergencies, willingly taking on additional responsibilities when necessary for seamless business operations during night shifts.
- Maintained exceptional attendance records, showcasing dedication and reliability to the employer throughout employment tenure as a Night Stocker.
- Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
- Supported management in conducting routine inventory audits for accurate record-keeping purposes.
- Fostered positive relationships with co-workers and supervisors, contributing to a collaborative and supportive work environment throughout the night stocking team.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
- Assisted in maintaining inventory levels by accurately recording and reporting stock discrepancies.
Butcher/manager
Foodlion Grocery Store
Roanoke Rapids, NC
2025 - Current
- Operated meat processing equipment to ensure quality cuts and maintain production flow.
- Assisted customers in selecting products, providing knowledgeable recommendations on cuts and cooking methods.
- Maintained cleanliness of workstations and compliance with food safety standards to ensure a safe shopping environment.
- Processed customer orders efficiently, ensuring accurate fulfillment and timely service during peak hours.
- Trained new staff on proper butchering techniques and safety protocols to enhance team performance and efficiency.
- Monitored inventory levels and assisted in product ordering to minimize waste and optimize stock availability.
- Collaborated with management to implement process improvements that streamlined operations and reduced costs.
- Developed new meat preparation recipes that improved customer satisfaction and increased sales in the department.
- Complied with food safety, hygiene and sanitation regulations for safe food preparation.
- Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
- Collaborated with team members to ensure efficient workflow, resulting in smooth daily operations.
- Maintained high standards of hygiene and cleanliness, adhering to strict sanitation regulations within the butcher shop.
- Wrapped meat produce to maintain quality, freshness and condition.
- Adhere to safety and cleanliness standards and maintained equipment.
- Operated commercial-grade butchery equipment such as band saws, grinders and slicers.
- Trimmed fat and removed bones for high-quality, well-presented cuts of meat.
- Stocked, rotated and priced merchandise to meet store standards.
- Identified cuts of meat, grading and pricing accordingly.
- Contributed to a positive work environment by maintaining a professional demeanor at all times.
- Maintained and stocked display cases by transporting wrapped products from work area or cooler to display cases.
- Managed inventory effectively, minimizing waste through proper rotation and storage practices.
- Ensured quality control measures were consistently met throughout the butchering process.
Skills
- Customer service
- Customer engagement
- Food preparation
- Employee supervision
- Health and safety regulations
- Sanitation standards
- Food safety compliance
- Task delegation
- Merchandising strategies
- Inventory management
- Scheduling coordination
- Product rotation
- Waste reduction
- Supply ordering
- Employee coaching
- Sales promotion
- Budgeting and cost control
- Communication
- Staff training
- Cost controls
- Team direction
- Ordering supplies
- Cost reductions
- Cleaning & sanitation
- Customer complaint handling
- Worker scheduling
- Scale calibration
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Reliable and responsible
- Attention to detail
- Problem-solving abilities
- Multitasking
- Collaboration and teamwork
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Organizational skills
- Team collaboration
- Team leadership
- Active listening
- Effective communication
- Adaptability and flexibility
- Decision-making
- Safe food handling
- Relationship building
- Calm and pleasant demeanor
- Operational efficiency
- Scheduling staff
- Delegating assignments and tasks
- Team building
- Task prioritization
- Work Planning and Prioritization
- Self motivation
- Coaching and mentoring
Certification
Certified food safety manager
Timeline
Assistant Deli Manager
Foodlion Grocery Store
Head Cake Decorator
Foodlion Grocery Store
Night Stocker
Foodlion Grocery Store
Butcher/manager
Foodlion Grocery Store
2025 - Current