Jernaine LaWanz Perry
Battleboro
Summary
Dedicated and security-focused professional with experience maintaining safety, enforcing rules and regulations, supervising individuals, and responding effectively to emergency situations.
Demonstrates strong communication, conflict, resolution, observation. and report-writing skills. Committed to maintaining order, security and professionalism within a correctional environment while ensuring compliance with federal policies and procedures.
Overview
14
14
years of professional experience
Work History
Correctional Officer
Nash Correctional Institution
Nashville, NC
03.2017 - Current
- Supervised inmate activities to maintain safety and order within facility.
- Conducted regular inspections of living quarters and common areas for security compliance.
- Implemented de-escalation techniques to manage conflicts among inmates effectively.
- Monitored inmate behavior, reporting incidents to ensure timely response by staff.
- Trained new correctional officers on policies, procedures, and safety protocols.
- Developed strategies to enhance rehabilitation programs, fostering positive inmate engagement.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Collaborated with multidisciplinary teams to address inmates' needs and promote reintegration efforts.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
- Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
- Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
- Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
- Observed behavior of residents individually and in groups.
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
- Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
- Participated in ongoing professional development courses focused on understanding gang dynamics within prison settings to better identify and manage potential threats.
- Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
- Interviewed inmates to obtain information and assess needs.
- Assisted in crisis negotiations, preventing escalations and ensuring safety of inmates and staff.
- Coordinated with law enforcement agencies to ensure smooth transfer of inmates.
- Oversaw visitation sessions, maintaining order and ensuring safety of all parties involved.
- Reduced inmate altercations through proactive conflict resolution strategies.
- Fostered supportive environment for inmate rehabilitation with educational and vocational training programs.
- Monitored surveillance equipment to detect and prevent unauthorized activities.
- Enforced rules and regulations to maintain order among inmates.
- Ensured security of facility perimeter by conducting routine patrols.
- Conducted security checks of inmates and living areas.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Assisted in intake and release of inmates.
- Transported inmates to and from court hearings, medical appointments and other locations.
- Built solid relationships with staff and residents to keep institution safe and secure.
Sales Representative
Trade It
Rocky Mount, NC
08.2015 - 12.2017
- Developed and maintained strong client relationships to drive sales growth.
- Conducted market research to identify new business opportunities and customer needs.
- Trained and mentored junior sales staff on effective selling techniques.
- Collaborated with cross-functional teams to enhance product offerings and service delivery.
- Analyzed sales data to refine strategies and improve overall performance.
- Implemented customer feedback systems for continuous improvement in service quality.
- Led sales presentations and negotiations with key clients, ensuring alignment with company goals.
- Coordinated promotional activities to boost brand visibility and attract new customers.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Led training sessions for new sales representatives, enhancing team expertise and performance.
- Boosted team morale and productivity by leading weekly sales strategy meetings.
- Stayed up-to-date with industry trends to position company as market leader.
- Identified and tapped into new markets, significantly expanding customer base.
- Enhanced customer satisfaction by providing comprehensive product demonstrations.
Production Operator
Hospira
Rocky Mount, NC
05.2012 - 06.2014
- Operated and calibrated production equipment to ensure optimal performance and product quality.
- Monitored manufacturing processes for compliance with safety standards and operational protocols.
- Conducted routine maintenance on machinery, minimizing downtime and enhancing efficiency.
- Trained new operators on equipment usage, safety practices, and standard operating procedures.
- Assisted in quality control inspections to maintain high standards of product integrity and consistency.
- Documented production data accurately for reporting purposes and regulatory compliance.
- Used equipment properly to avoid workplace hazards or injuries.
- Supported workplace safety through strict adherence to safety protocols and regular inspections of machinery.
- Set up and adjusted machines for day-to-day operations.
- Improved production efficiency by optimizing machine settings and conducting routine maintenance.
- Inspected final products for defects and flaws using proper QA procedures.
- Maintained detailed records of production data, ensuring accuracy for inventory tracking and performance evaluation purposes.
- Handled raw materials efficiently, minimizing waste during the production process.
- Demonstrated flexibility in adapting to changing priorities while maintaining focus on meeting production targets and deadlines.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Complied with company and OSHA safety rules and regulations.
- Made sure that products were produced on time and are of good quality.
- Set up and ran machinery to produce exceptional products for industrial needs.
Education
High School Diploma -
Northern Nash High School
Rocky Mount, NCSkills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Inmate supervision
- Mental health awareness
- Correctional facility procedures
- Policy enforcement
- Restraint techniques
- Inmate monitoring
- Safety and security enforcement
- Self-defense tactics
- Search and seizure procedures
- Observation
- Surveillance
- Contraband seizure
- Safety
- Security procedures
- Relationship building and management
- Facility security
- Weapons training
- Prisoner transport
- Central and pod control
- Booking procedures
- Gang awareness
Timeline
Correctional Officer
Nash Correctional Institution
03.2017 - Current
Sales Representative
Trade It
08.2015 - 12.2017
Production Operator
Hospira
05.2012 - 06.2014
High School Diploma -
Northern Nash High School