Jeremy Morrow
Mebane
Summary
Results-driven Shift Manager with expertise in staff training and operational supervision. Enhances communication and team cohesion to optimize restaurant operations and foster guest loyalty. Trains staff on operational procedures and customer service standards while effectively resolving conflicts and boosting team morale.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Shift Manager
Bojangles' Restaurants
Mebane
10.2025 - Current
- Trained new staff on operational procedures and customer service standards.
- Implemented inventory controls to minimize waste and improve efficiency.
- Helped Facilitate team meetings to boost morale and enhance communication.
- Supervised daily restaurant operations to ensure efficient workflow and service quality.
- Assisted in scheduling shifts to optimize staff coverage during peak hours.
- Resolved customer complaints promptly to enhance guest satisfaction and loyalty.
- Helped employees accomplish tasks during peak periods.
- Developed and maintained positive working relationships with staff and customers.
Assistant Cheerleading Coach
Orange High School
Hillsborough
08.2025 - 05.2026
- Coordinated practice sessions to enhance cheerleading techniques and build team cohesion.
- Designed engaging drills to improve cheerleader performance and skill levels.
- Monitored safety compliance during practices and competitions to ensure athlete well-being.
Crew Member
Bojangles'
Mebane
11.2024 - 10.2025
- Prepared food items according to standardized recipes and presentation guidelines.
- Assisted customers with menu selections and provided exceptional service during peak hours.
- Operated kitchen equipment, including fryers and grills, following safety protocols.
Nursing Assistant Intern
Yanceyville rehab
Yanceyville
12.2024 - 02.2025
- Aide nurses in care of patients
- Run rounds on rehab floor
- Access the needs of patients
Crew Trainer
Wendys Restaurant
Hillsbourgh
01.2023 - 06.2024
- Trained new crew members on restaurant procedures and best practices.
- Demonstrated proper use of kitchen equipment to enhance operational efficiency.
- Assisted in onboarding processes to ensure compliance with company standards.
- Provided friendly customer service during peak hours and busy shifts.
- Handled cash register transactions accurately and responsibly.
- Maintained cleanliness and organization in kitchen and dining areas.
Education
Associate of Arts - Education
Piedmont Community College
Roxboro, NC 08.2025 - 06.2026
Orange High School
Hillsborough, NCSkills
- Inventory management
- Operational supervision
- Scheduling optimization
- Quality assurance
- Activity coordination
- Staff training
- Talent management
- Team building
- Team coordination
- Team development
- Effective communication
- Customer service
- Policy administration
- Punctual and reliable
Certification
- Serve Safe Certified
Timeline
Shift Manager
Bojangles' Restaurants
10.2025 - Current
Associate of Arts - Education
Piedmont Community College
08.2025 - 06.2026
Assistant Cheerleading Coach
Orange High School
08.2025 - 05.2026
Nursing Assistant Intern
Yanceyville rehab
12.2024 - 02.2025
Crew Member
Bojangles'
11.2024 - 10.2025
Crew Trainer
Wendys Restaurant
01.2023 - 06.2024
Orange High School