Jeremy Hicks
Marion
Summary
Dynamic supervisor with a proven track record at Baxter, enhancing team productivity through effective workflow management and employee motivation. Skilled in complex problem-solving and operations management, I successfully reduced downtime and fostered collaboration across departments, ensuring timely task completion and continuous improvement in team performance.
Overview
14
14
years of professional experience
Work History
Supervisor
Baxter
North Cove. NC
01.2017 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Communicated job expectations and monitored employees.
- Conducted root cause analysis on production issues, identifying solutions that prevented future recurrence of similar problems.
- Collaborated with cross-functional teams to achieve production goals and optimize workflow.
- Reduced downtime by conducting regular equipment maintenance and addressing issues promptly.
- Supervised a team of skilled workers, providing guidance, training, and performance evaluation for continuous improvement.
Police Officer
Sugar Mountain PD
Sugar Mountain NC
03.2012 - 12.2018
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
- Responded to emergency calls to provide assistance to citizens in need.
Maintenance
Sugar Top Resort Condo Association
Sugar Mountain, NC
06.2011 - 01.2017
- Handled maintenance reports for orders requested and completed.
- Created maintenance work orders related to general facility upkeep.
- Completed routine upkeep checklist.
- Scheduled outside contractors for major maintenance issues.
- Performed routine maintenance on five of the company vehicles along with two riding mowers, tractor, and all trimming equipment.
- Replaced all lighting fixtures throughout the facility from florescent lighting to LED to be more energy efficient.
- Maintained pools and spa's daily.
- Performed all general landscaping and building upkeep.
- Performed in home maintenance as requested including plumbing, carpentry, and electrical.
Education
1 Year - Criminal Justice
Mayland Community College
Spruce Pine, NCCerification - Basic Law Enforcement Technologies
Mayland Community College
Spruce Pine, NC05.2011
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Attention to detail
- Employee motivation
- Decision-making
- Complex Problem-solving
- Team building
- Public speaking
- Conflict resolution
- Verbal and written communication
- Coaching and mentoring
- Policy and procedure development
- Task delegation
- Documentation and reporting
- Employee development
- Teamwork and collaboration
- Multitasking
- Time management
- Effective communication
- Active listening
- Professionalism
- Interpersonal skills
- Adaptability
- Self motivation
- Reliability
- Team leadership
Timeline
Supervisor
Baxter
01.2017 - Current
Police Officer
Sugar Mountain PD
03.2012 - 12.2018
Maintenance
Sugar Top Resort Condo Association
06.2011 - 01.2017
1 Year - Criminal Justice
Mayland Community College
Cerification - Basic Law Enforcement Technologies
Mayland Community College