Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeremy Hicks

Marion

Summary

Dynamic supervisor with a proven track record at Baxter, enhancing team productivity through effective workflow management and employee motivation. Skilled in complex problem-solving and operations management, I successfully reduced downtime and fostered collaboration across departments, ensuring timely task completion and continuous improvement in team performance.

Overview

14
14
years of professional experience

Work History

Supervisor

Baxter
01.2017 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Communicated job expectations and monitored employees.
  • Conducted root cause analysis on production issues, identifying solutions that prevented future recurrence of similar problems.
  • Collaborated with cross-functional teams to achieve production goals and optimize workflow.
  • Reduced downtime by conducting regular equipment maintenance and addressing issues promptly.
  • Supervised a team of skilled workers, providing guidance, training, and performance evaluation for continuous improvement.

Police Officer

Sugar Mountain PD
03.2012 - 12.2018
  • Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
  • Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
  • Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
  • Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
  • Responded to emergency calls to provide assistance to citizens in need.

Maintenance

Sugar Top Resort Condo Association
06.2011 - 01.2017
  • Handled maintenance reports for orders requested and completed.
  • Created maintenance work orders related to general facility upkeep.
  • Completed routine upkeep checklist.
  • Scheduled outside contractors for major maintenance issues.
  • Performed routine maintenance on five of the company vehicles along with two riding mowers, tractor, and all trimming equipment.
  • Replaced all lighting fixtures throughout the facility from florescent lighting to LED to be more energy efficient.
  • Maintained pools and spa's daily.
  • Performed all general landscaping and building upkeep.
  • Performed in home maintenance as requested including plumbing, carpentry, and electrical.

Education

1 Year - Criminal Justice

Mayland Community College
Spruce Pine, NC

Cerification - Basic Law Enforcement Technologies

Mayland Community College
Spruce Pine, NC
05.2011

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Attention to detail
  • Employee motivation
  • Decision-making
  • Complex Problem-solving
  • Team building
  • Public speaking
  • Conflict resolution
  • Verbal and written communication
  • Coaching and mentoring
  • Policy and procedure development
  • Task delegation
  • Documentation and reporting
  • Employee development
  • Teamwork and collaboration
  • Multitasking
  • Time management
  • Effective communication
  • Active listening
  • Professionalism
  • Interpersonal skills
  • Adaptability
  • Self motivation
  • Reliability
  • Team leadership

Timeline

Supervisor

Baxter
01.2017 - Current

Police Officer

Sugar Mountain PD
03.2012 - 12.2018

Maintenance

Sugar Top Resort Condo Association
06.2011 - 01.2017

1 Year - Criminal Justice

Mayland Community College

Cerification - Basic Law Enforcement Technologies

Mayland Community College

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Jeremy Hicks