JEREMY CLARK
Precision Tune Auto Care
Walnut Cove
1
Certification
18
years of professional experience
ASE Master Advanced Level Automotive Technician with 20+ years of experience servicing domestic, import, and heavy-duty vehicles. Experienced in diagnostic troubleshooting, preventive maintenance, mechanical and electrical repairs, automotive HVAC, alignments, and state inspections. Dependable team player with lead technician experience, a strong work ethic, and the ability to support and guide other technicians.
Work History
Master Technician
5 Months- Executed automotive diagnostics, maintenance, and repair services to ensure optimal vehicle performance.
- Utilized advanced technical knowledge to accurately identify vehicle issues and implement effective repairs.
- Diagnosed complex engine, electrical, and drivability issues using scan tools and test equipment
- Performed brake, suspension, steering, and alignment repairs to restore safe vehicle operation
- Inspected vehicles for maintenance needs and recommended services based on diagnostic findings
- Completed preventive maintenance services, including oil changes, fluid checks, and filter replacements
- Verified repair accuracy through road tests, system checks, and final quality inspections
- Maintained clean, organized work areas while following OSHA and shop safety procedures
- Boosted overall shop productivity by mentoring junior technicians, sharing knowledge, tips, and tricks to improve their skillsets quickly.
- Supported business growth through building strong relationships with customers, addressing their concerns promptly and professionally.
- Stayed abreast of industry advancements by participating in ongoing training programs and obtaining relevant certifications.
Lead Technician
1 Year 7 Months- Executed preventive maintenance to ensure vehicle compliance and safety.
- Diagnosed and repaired mechanical, electrical, and HVAC issues, enhancing system performance and reliability.
- Conducted wheel alignments.
- Verified repair accuracy through road tests, inspections, and post-service quality checks.
- Assisted and guided other technicians.
- Repaired brake, exhaust, electrical and other systems.
- Performed advanced repairs on brakes, suspension, steering, and HVAC systems to restore vehicle performance.
- Interpreted service information, wiring diagrams, and technical bulletins to resolve recurring issues.
- Mentored junior technicians on diagnostics, repair procedures, and shop safety standards.
- Coordinated workflow with service advisors to prioritize repairs and maintain efficient bay throughput.
Lead Technician
2 Years 4 Months- Diagnosed and repaired mechanical, electrical, and automotive HVAC concerns.
- Supported technicians with repairs with repair duties and shop workflow.
- Diagnosed complex vehicle issues using scan tools, electrical testing equipment, and manufacturer repair procedures.
- Mentored junior technicians on diagnostics, tooling, and proper repair techniques.
- Repaired brakes, suspension, steering, and drivability systems with consistent accuracy.
- Mentored junior technicians, fostering a collaborative work environment that encouraged skill development and knowledge sharing.
Lead Technician
4 Years- Conducted preventive maintenance to ensure vehicle safety and compliance.
- Diagnosed and repaired mechanical, electrical, and automotive HVAC issues, enhancing system reliability.
- Executed wheel alignments
- Diagnosed complex drivability, electrical, and mechanical issues using scan tools and diagnostic procedures.
- Performed advanced engine, transmission, brake, and suspension repairs with precision and consistency.
- Inspected vehicles thoroughly to identify safety concerns and recommend necessary corrective services.
- Interpreted service diagnostics and manufacturer specifications to ensure accurate repair decisions.
- Mentored junior technicians on repair techniques, shop standards, and efficient workflow practices.
- Verified completed repairs through road tests and quality inspections before vehicle release.
Claims Adjudicator
5 Years 1 Month- Reviewed claim details and supporting information to determine approval or denial.
- Managed claim phone calls, gathering information for accurate claim evaluations.
- Processed mechanical-failure claims for commercial truck warranties.
- Developed financial estimates for warranty claims and facilitated employee training.
- Verified claim eligibility against contract terms, service history, and policy requirements before approval.
- Coordinated with service providers and customers to resolve claim discrepancies and request missing evidence.
- Trained team members on warranty guidelines, claim validation steps, and documentation standards.
- Improved claim processing efficiency by streamlining workflows and implementing time-saving strategies.
- Reduced errors in claims adjudication through diligent review of policies and thorough investigation of claims.
- Managed a caseload of complex claims, ensuring proper handling and timely resolution for optimal outcomes.
Senior Technician
3 Years 8 Months- Conducted preventive maintenance and state inspections to ensure vehicle safety and compliance.
- Diagnosed and repaired mechanical, electrical, and automotive HVAC issues, enhancing system performance.
- Completed wheel alignment tasks to enhance driving stability and tire longevity. and assisted other technicians.
- Diagnosed complex vehicle issues using shop diagnostics, inspection results, and manufacturer specifications.
- Performed brake, suspension, steering, and alignment repairs with consistent attention to safety standards.
- Inspected vehicles thoroughly to identify maintenance needs and recommend appropriate service solutions.
- Trained junior technicians on repair procedures, shop workflow, and proper tool usage.
- Executed tire services, rotations, balancing, and installations to support reliable vehicle performance.
- Documented repair findings, completed service recommendations, and communicated clearly with service advisors.
- Monitored and enforced safety measures to mitigate hazards.
- Maintained clean, organized service bays while following safety protocols and equipment care requirements.
Education
High School Diploma or Equivalent - General Education
Skills
Automotive diagnostics and troubleshooting
General automotive repair
Mechanical and electrical repair
Automotive HVAC systems
Brake systems
Wheel alignments
Preventive maintenance
State inspections
Team training support
Continuous improvement mindset
Adaptive problem solving
Technical documentation mastery
Certification
ASE A1 Engine Repair
ASE A2 Automatic Transmission/Transaxle
ASE A3 Manual Drive train & Axles
ASE A4 Suspension & Steering
ASE A5 Brakes
ASE A6 Electrical/Electronic Systems
ASE A7 Heating & Air Conditioning
ASE A8 Engine Performance
ASE L1 Advanced Level Specialist
Timeline
Master Technician
Precision Tune Auto Care
06.2026 - CurrentRead More
Lead Technician
Complete Autocare
11.2024 - 06.2026Read More
Lead Technician
Tiremaxx
07.2022 - 11.2024Read More
Lead Technician
Firestone Complete Auto Care
07.2018 - 07.2022Read More
Claims Adjudicator
Premium2000+ Warranties
10.2012 - 11.2017Read More
Senior Technician
Firestone Complete Auto Care
01.2009 - 09.2012Read More
Carver High School
High School Diploma or Equivalent from General Education
Read More