Jenny Lee
Stanfield
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
10
10
years of professional experience
1
1
year of post-secondary education
Work History
Medical Assistant
Novant Health Elizabeth Pediatric
Charlotte
03.2016 - Current
- Greet and welcome patients and visitors to our facility
- Assist with patient check-in process which includes verifying insurance information and collecting necessary paperwork.
- Taking patient medical histories and record vital signs.
- Prepare exam rooms. Ensuring they are clean and stocked with necessary supplies.
- Assisting physicians and other healthcare providers with patient procedures and treatments.
- Administer medications and vaccines as directed by physicians.
- Educating patients on their treatment plans, medications, and any necessary follow-up care.
- Ensuring patient confidentiality and privacy is maintained at all times.
- Communicating with patients, physicians, and other healthcare team members in a professional and effective manner.
- Continuously updating and maintaining knowledge of medical terminology, procedures, and equipment.
- Collaborating with team members to provide exceptional patient care and promoting a positive work environment.
- Striving to provide exceptional customer service and patient satisfaction.
- Maintaining a clean and organized work
- Assisting with scheduling appointments and managing patient flow.
- Performing other duties assigned by supervisor or physician.
- Backup Coordinator to State Vaccines and ordering every month.
- Keeping up with Samples that are in the Office and Inventory.
- In charge of Training New Team Members.
Education
Associate of Science - Medical Assistant
ECPI University
Charlotte, NC 08.2014 - 01.2016
Skills
- Patient care
- Vital sign measurement
- Medical record management
- Medication administration
- Healthcare procedures
- Inventory management
- Appointment scheduling
- Customer service
- Team collaboration
- Patient education
- Conflict resolution
- Effective communication
- Time management
- Training new staff
- Regulatory compliance
- Vital signs and examinations
- Clinical and administrative support
- Restocking lab supplies
- Certified in basic life support (BLS)
- Patient relations
- Quick problem solver
- Compassionate caregiver
- Patient assessments
- Professionalism and ethics
- Medical records confidentiality
- Medical terminology knowledge
- Reliable team player
- HIPAA compliance
- General housekeeping
- Emergency procedures
- Family education
- Vital signs monitoring
- Insurance verification
- Simple dressings
- Medical procedures
- Ear irrigation
Timeline
Medical Assistant
Novant Health Elizabeth Pediatric
03.2016 - Current
Associate of Science - Medical Assistant
ECPI University
08.2014 - 01.2016