Jennifer Smith
Claremont
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
16
16
years of professional experience
2012
2012
years of post-secondary education
Work History
Server
Olde Hickory Brewery
Hickory
10.2019 - Current
- Maintained up to eight different tables at any time. Sometimes more as a closing server, you’re alone on the floor for periods of time.
- Worked closely with my teammates to ensure the best experience for all customers, full hands in the kitchen, full hands out.
- Maintained all running side work like glasses, plates, and ice.
- Knowledgeable with the point of sale system.
- Knowledgeable on all rotating beer selections, daily specials and items unavailable for each shift.
- Assisted in training new servers on menu items and service standards of our restaurant.
- Suggested menu items based on customer preferences and dietary needs.
- Solved any problems for guests as they occur.
Server
Mellow Mushroom
Hickory
11.2014 - 08.2018
- Maintained tables.
- Worked closely with my teammates to ensure the best experience for all customers, full hands in the kitchen, full hands out.
- Maintained all running side work like glasses, plates, and ice.
- Knowledgeable with the point of sale system.
- Knowledgeable on all rotating beer selections.
- Assisted in training new servers on menu items and service standards of our restaurant.
- Suggested menu items based on customer preferences and dietary needs.
- Solved any problems for guests as they occur.
Sandwich Artist
Subway
Claremont
09.2009 - 11.2013
- Prepared sandwiches according to customer specifications and Subway standards.
- Maintained cleanliness of workstations and dining areas throughout shifts.
- Managed inventory levels, restocking supplies as needed during service hours.
- Opened store and started all daily prep needs.
Education
West Iredell High School
Statesville , NCSkills
- Excellent with fast paced environments
- Great problem solving skills
- Customer service with a smile
- Efficient multitasker
Timeline
Server
Olde Hickory Brewery
10.2019 - Current
Server
Mellow Mushroom
11.2014 - 08.2018
Sandwich Artist
Subway
09.2009 - 11.2013
West Iredell High School