Jennifer Rigsbee
Mebane
Summary
Dynamic Senior Legal Assistant with expertise in document assembly and client relations at Clarity Legal Group. Proven track record in enhancing team productivity and streamlining communication, resulting in improved client satisfaction. Skilled in confidentiality and scheduling, adept at managing high volumes of sensitive information while training junior staff effectively.
Overview
21
21
years of professional experience
Work History
Home Health Aide
Self-employeed
Mebane
11.2024 - Current
- Daily caretaking, cleaning, preparing meals, managed and tracked medications as needed, assisting with monthly financial expectations.
- Shopped weekly for groceries and delievered.
- Weekly laundry and changing of bedding as needed.
- Assisted with scheduling healthcare appointments and at home PT appointments.
House/Pet Sitter
Self-employeed
Mebane
03.2020 - Current
- Provided personalized care for various pets, ensuring their well-being and comfort.
- Administered medications as required, following specific instructions from pet owners.
- Communicated regularly with pet owners to update them on their pets' status and needs.
- Established strong relationships with clients through reliable service and trustworthiness.
- Cleaned up pet messes and provided fresh food and water to all assigned pets.
- Met with owners to gather pet care information and discuss pet sitting duties.
- Provided companionship to animals by playing with them or providing belly rubs.
- Delivered mail, newspapers, packages from the front porch to inside the home while caring for the pet.
- Provided overnight stays at client homes during vacations or business trips to ensure continuity of care for their pets.
Senior Legal Assistant
Clarity Legal Group
02.2019 - 10.2024
- Trained junior legal assistants in firm policies, procedures, and best practices to ensure smooth integration into the team environment.
- Streamlined communication between attorneys and clients through diligent management of correspondence and scheduling.
- Expedited document assembly for drafting and executing documents with clients.
- Maintained confidentiality of sensitive information while handling a high volume of client data across multiple practice areas.
- Preparation of monthly seminars to bring in potential client prospects. Data entry of all potential leads into our database.
Legal Associate
Walker Lambe Rhudy Costley & Gill
09.2012 - 01.2019
- Developed strong working relationships with clients, resulting in repeat business and referrals.
- Handled monthly billing for all 9 attorneys which consisted of printing and sorting their pre-bills, editing billing and mailing to clients.
- Data entry of accounts receivables daily. Prepared check requests for legal staff/attorneys for clerk of courts.
- Scheduled monthly dinner seminars with venues for potential prospects to become clients. Prepared and set up material for these seminars and worked them.
- Covered front desk and our data entry base specialist as needed.
- Prepared document assembly for 2 senior partner attorneys of the firm and assist with execution of documents.
Office Manager
Masco
11.2004 - 07.2012
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
- Scheduled monthly OSHA compliance meetings with employees in the field.
- Handled data entry of accounts receivables and transported to the bank.
- Communicated with all builders to schedule insulation jobs.
Education
Southern Durham High School
Durham, NCSkills
Microsoft Office
Sharepoint
CounselPro
Document Assembly of Estate Plans
- Estate planning
- Confidentiality
- Scheduling/Planning
- File organization
- Client communication
- Legal document preparation
- Client relations
- Document preparation
- Notary public
- Administrative support
- Document editing
- Calendar management
- Database management
- Client billing
- Billing statements
- Teamwork
- Time management
- Meal preparation
- Effective communication
- Attention to detail
Timeline
Home Health Aide
Self-employeed
11.2024 - Current
House/Pet Sitter
Self-employeed
03.2020 - Current
Senior Legal Assistant
Clarity Legal Group
02.2019 - 10.2024
Legal Associate
Walker Lambe Rhudy Costley & Gill
09.2012 - 01.2019
Office Manager
Masco
11.2004 - 07.2012
Southern Durham High School