Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Jennifer Norton

Lillington

Summary

A seasoned Allied Health Instructor at Harnett County Schools, I excel in interprofessional collaboration and teaching excellence, driving significant advancements in allied health education. Leveraging clinical expertise and motivational skills, I've enhanced student learning through innovative strategies, achieving notable improvements in academic and practical outcomes. My approach integrates healthcare technology, fostering a dynamic and inclusive learning environment.

Knowledgeable [Nurse/Instructor] with solid background in allied health education and training. Adept at designing and implementing comprehensive curricula to enhance student learning and professional development. Demonstrated expertise in fostering collaborative learning environments and utilizing diverse teaching methodologies to meet educational goals.

Experienced with developing and delivering healthcare education programs. Utilizes evidence-based teaching methods to enhance student learning and professional growth.

Resourceful Clinical Instructor offering [11 year ] background in nursing education. Accomplished in developing robust nursing programs by working with colleagues to create up-to-date curriculum, lesson plans and course materials. Prepared to bring talent, leadership, and expertise to growing nursing program.

Allied health professional prepared to deliver high-quality education and training. Brings valuable experience in curriculum development and student engagement, fostering dynamic learning atmosphere. Known for strong team collaboration, adaptability to changing needs, and commitment to achieving educational outcomes. Demonstrates proficiency in instructional design and student mentoring.

Driven Clinical Instructor with experience in classroom and clinical settings, excited to bring [11 year] background in nursing and education to growing organization. Highly proficient in developing strong education programs, robust curricula, and engaging lesson plans. Focused on helping students achieve personal and professional goals while improving patient care.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Allied Health Instructor

Harnett County Schools
08.2013 - 12.2023
  • Mentored new instructors by sharing best practices and offering guidance on effective teaching methods.
  • Developed individualized learning plans to address diverse student needs, ensuring academic progress for all students.
  • Coordinated guest lectures from industry professionals to expose students to real-world applications of their studies.
  • Enhanced student understanding of complex subjects by utilizing real-life examples and hands-on activities.
  • Participated in professional development workshops and conferences to stay current with industry trends and advancements in allied health education.
  • Implemented various classroom management techniques to maintain a positive learning environment for all students.
  • Integrated innovative teaching strategies into lesson plans, fostering a dynamic learning environment.
  • Contributed to curriculum development initiatives by reviewing current course materials and suggesting improvements based on industry standards.
  • Maintained accurate records of student attendance, grades, and progress reports, facilitating communication with parents and administrators.
  • Collaborated with colleagues to design interdisciplinary lessons, promoting a comprehensive approach to subject matter.
  • Organized extracurricular activities related to course content, enhancing the overall learning experience for students.
  • Assessed student performance regularly through assignments and exams, providing timely feedback for improvement.
  • Served as an advisor for student clubs or organizations within the allied health field, fostering leadership skills in future healthcare professionals.
  • Established strong relationships with local healthcare facilities, creating opportunities for internships and job placements for graduates within the allied health sector.
  • Instructed students on how to perform head-to-toe assessments on patients and how to intervene in medical emergencies.
  • Supervised students when administering medications to maintain patient safety.
  • Provided immediate and constructive feedback to students individually and as group.
  • Evaluated students' competencies through written assignments and examinations.
  • Delivered individualized instruction on observation, assessment, decision-making and patient health teaching.
  • Assigned students to patients based on students' learning objectives and patient needs.
  • Updated instructional materials, ordered equipment and supplies and utilized various learning modalities to enhance instruction.
  • Analyzed clinical settings' success in helping students achieve course and program outcomes.
  • Implemented new educational techniques to boost student comprehension while reducing learning time.
  • Collaborated with other instructors to implement best practices to enhance student learning.
  • Increased learning initiatives by educating students using "hands-on" methods and laboratory studies.

Staff Nurse

Universal Healthcare
06.2011 - 06.2013
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
  • Assessed physical, psychological, physiologic, and cognitive status of patients.
  • Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
  • Implemented medication and IV administration, catheter insertion, and airway management.
  • Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
  • Collaborated with physicians, pharmacists and therapists to deliver quality, evidence-based care.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Demonstrated excellent time management skills while juggling multiple priorities in a fast-paced environment.
  • Educated patients on self-care management, empowering them to take an active role in their overall health and wellbeing.
  • Acted as a patient advocate, ensuring their needs were met and their rights protected throughout their healthcare journey.
  • Directed patient care by initiating and following through with plan of care, continuing care, and discharge instructions.
  • Assisted physicians with diagnostic procedures, ensuring accurate results for optimal treatment planning.
  • Mentored new nursing staff, supporting their professional growth and development.
  • Reduced medication errors through meticulous charting and double-checking dosages.
  • Precepted student nurses and oriented new hires, providing guidance and mentorship when teaching on hospital policies, emergency procedures, and nursing best practices.
  • Developed and implemented individualized patient care plans for optimal outcomes.
  • Improved patient satisfaction scores by providing empathetic, compassionate care to diverse populations.
  • Participated in regular staff meetings to share best practices, address challenges, and foster collaboration among team members.
  • Promoted a culture of safety by strictly adhering to infection control measures and reporting any potential hazards or concerns.
  • Provided exceptional pre-and post-operative care, reducing recovery times and complications for surgical patients.
  • Managed complex wound care, utilizing advanced techniques to promote healing and prevent infection.
  • Exhibited strong critical thinking skills when assessing complex medical situations and determining appropriate interventions.
  • Evaluated the effectiveness of care plans regularly, making adjustments as needed based on individual patient needs and progress toward goals.
  • Collaborated with interdisciplinary team members for comprehensive patient assessments and treatment plans.
  • Coordinated patient discharge planning to provide post-discharge patient care, promoting healing and recovery.
  • Participated in hospital committees to recommend quality improvement initiatives.
  • Coordinated discharge planning with case managers to ensure seamless transitions of care from the hospital to home or other facilities.
  • Streamlined workflow processes to increase efficiency in a high-volume clinical setting.
  • Led initiatives for continuous improvement in quality measures, resulting in better patient outcomes.
  • Monitored patient reactions after administering medications and IV therapies.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Evaluated patient histories, complaints, and current symptoms.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Managed patients recovering from medical or surgical procedures.
  • Educated family members and caregivers on patient care instructions.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Recorded details regarding therapies to keep patient charts updated.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
  • Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Investigated and resolved issues affecting hospital operations and patient care.
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
  • Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
  • Worked with healthcare team to develop new dialysis treatment flow sheet and other log forms, improving clinical documentation and accountability.

Staff Nurse

Betsy Johnson Regional Hospital
08.2002 - 12.2008
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
  • Assessed physical, psychological, physiologic, and cognitive status of patients.
  • Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
  • Implemented medication and IV administration, catheter insertion, and airway management.
  • Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
  • Collaborated with physicians, pharmacists and therapists to deliver quality, evidence-based care.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Demonstrated excellent time management skills while juggling multiple priorities in a fast-paced environment.
  • Educated patients on self-care management, empowering them to take an active role in their overall health and wellbeing.
  • Acted as a patient advocate, ensuring their needs were met and their rights protected throughout their healthcare journey.
  • Assisted physicians with diagnostic procedures, ensuring accurate results for optimal treatment planning.
  • Mentored new nursing staff, supporting their professional growth and development.
  • Directed patient care by initiating and following through with plan of care, continuing care, and discharge instructions.
  • Reduced medication errors through meticulous charting and double-checking dosages.
  • Precepted student nurses and oriented new hires, providing guidance and mentorship when teaching on hospital policies, emergency procedures, and nursing best practices.
  • Developed and implemented individualized patient care plans for optimal outcomes.
  • Improved patient satisfaction scores by providing empathetic, compassionate care to diverse populations.
  • Participated in regular staff meetings to share best practices, address challenges, and foster collaboration among team members.
  • Promoted a culture of safety by strictly adhering to infection control measures and reporting any potential hazards or concerns.
  • Provided exceptional pre-and post-operative care, reducing recovery times and complications for surgical patients.
  • Managed complex wound care, utilizing advanced techniques to promote healing and prevent infection.
  • Exhibited strong critical thinking skills when assessing complex medical situations and determining appropriate interventions.
  • Evaluated the effectiveness of care plans regularly, making adjustments as needed based on individual patient needs and progress toward goals.
  • Collaborated with interdisciplinary team members for comprehensive patient assessments and treatment plans.
  • Coordinated patient discharge planning to provide post-discharge patient care, promoting healing and recovery.
  • Participated in hospital committees to recommend quality improvement initiatives.
  • Coordinated discharge planning with case managers to ensure seamless transitions of care from the hospital to home or other facilities.
  • Streamlined workflow processes to increase efficiency in a high-volume clinical setting.
  • Led initiatives for continuous improvement in quality measures, resulting in better patient outcomes.
  • Monitored patient reactions after administering medications and IV therapies.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Evaluated patient histories, complaints, and current symptoms.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Managed patients recovering from medical or surgical procedures.
  • Educated family members and caregivers on patient care instructions.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Recorded details regarding therapies to keep patient charts updated.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
  • Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Investigated and resolved issues affecting hospital operations and patient care.
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
  • Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
  • Worked with healthcare team to develop new dialysis treatment flow sheet and other log forms, improving clinical documentation and accountability.

Staff Nurse/Nursing Supervisor

Raleigh Nephrology
01.2001 - 08.2002
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Established positive relationships with customers and other staff members.
  • Responded sensitively and competently to service customers with diverse cultural backgrounds.
  • Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
  • Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
  • Trained new employees on company policies and procedures, contributing to a cohesive team atmosphere and improved overall performance.
  • Participated in team-building activities to foster teamwork and collaboration.
  • Assisted with onboarding new staff members, providing orientation and support.
  • Established and maintained strong relationships with colleagues through regular meetings and communication.
  • Enhanced team collaboration by fostering a positive work environment and promoting open communication among staff members.
  • Collaborated with colleagues on various projects, sharing knowledge and expertise while working together towards common objectives.
  • Developed and improved time management and organizational skills to maximise personal productivity.
  • Set and worked towards ambitious goals with staff performance plans and regular check-in meetings.
  • Provided guidance and support to junior staff members in achieving performance goals.
  • Maintained strict adherence to industry regulations, ensuring compliance with all relevant laws and guidelines for business operations.
  • Liaised with management and other departments to maintain smooth operations.
  • Supported the professional development of team members by regularly sharing best practices, encouraging ongoing learning, and promoting a culture of continuous improvement.
  • Implemented innovative problem-solving techniques during challenging situations, resulting in swift resolution of issues without compromising quality standards.
  • Streamlined office operations by organizing filing systems, managing schedules, and maintaining accurate records.
  • Streamlined office communication by developing comprehensive internal messaging system.
  • Implemented customer feedback system to guide improvements in service delivery.
  • Boosted staff morale and engagement through organization of team-building activities.
  • Improved project completion rates by implementing agile methodologies.
  • Optimized inventory management, reducing waste and ensuring availability of key supplies.
  • Led training sessions for new staff, equipping them with necessary skills and knowledge for their roles.
  • Maintained strict adherence to industry regulations, ensuring company compliance in all operations.
  • Developed and maintained secure, up-to-date database for tracking project progress.
  • Facilitated cross-departmental workshops to foster collaborative work environment.
  • Analyzed performance data to identify trends and areas for improvement.
  • Enhanced client satisfaction by providing personalized support and promptly addressing inquiries.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Gathered, organized and input information into digital database.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Collected, arranged, and input information into database system.
  • Frequently inspected production area to verify proper equipment operation.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
  • Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
  • Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
  • Improved patient satisfaction ratings by delivering compassionate and personalized care.
  • Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes.
  • Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
  • Mentored new nursing staff members, fostering teamwork and improving unit efficiency.
  • Reduced medication errors through thorough double-checking of prescriptions and dosages.
  • Maintained up-to-date knowledge on emerging trends in nursing practice to enhance effectiveness in delivering quality care.
  • Assisted physicians in performing diagnostic tests and procedures to facilitate prompt diagnosis and treatment.
  • Increased quality of care by participating in ongoing professional development opportunities such as workshops, conferences, and online courses.
  • Provided emotional support to patients'' family members during critical incidents, strengthening overall trust in the healthcare team.
  • Consistently adhered to strict safety guidelines while administering medications or performing invasive procedures.
  • Created an efficient shift handover process which improved continuity of care between nursing shifts.
  • Streamlined communication between patients, families, and healthcare providers to ensure comprehensive understanding of care plans.
  • Managed patients recovering from medical or surgical procedures.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Educated family members and caregivers on patient care instructions.
  • Monitored patient reactions after administering medications and IV therapies.
  • Evaluated patient histories, complaints, and current symptoms.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Recorded details regarding therapies to keep patient charts updated.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Worked with healthcare team to develop new dialysis treatment flow sheet and other log forms, improving clinical documentation and accountability.
  • Investigated and resolved issues affecting hospital operations and patient care.
  • Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
  • Promoted interdisciplinary collaboration by fostering strong relationships with physicians, therapists, and other healthcare professionals.
  • Mentored new nursing staff members to promote adherence to established best practices and foster professional growth.
  • Followed all HIPAA rules and regulations regarding patient confidentiality.
  • Delegated tasks and provided leadership for [2] nurses and support personnel.
  • Discussed patient care and treatment with care team members to optimize intervention plans and care delivery.
  • Contributed to positive team dynamics as an approachable supervisor who actively listened to concerns from both patients and nurses.
  • Streamlined workflow for nursing staff by conducting regular unit assessments and process improvements.
  • Answered questions and addressed concerns from employees via email, phone and in person.
  • Managed staffing needs efficiently by creating flexible schedules that maximized coverage during peak times without exceeding budget constraints.
  • Provided direct nursing care to patients when personnel was short-staffed.
  • Organized department in accordance with administrative guidelines in order to provide specified nursing services to meet legal, organizational and medical staff guidelines.
  • Ensured compliance with regulatory standards through regular audits of documentation, policies, and procedures.
  • Increased staff retention through effective communication, mentorship, and professional development opportunities.
  • Maintained strong commitment to patient care through dedicated case management and treatment delivery.
  • Interviewed, hired, instructed and mentored employees and promoted high level of care quality to patients.
  • Improved patient satisfaction scores by addressing concerns promptly and ensuring consistent delivery of high-quality care.
  • Maximized staff and patient protections by enforcing optimal disease prevention protocols.
  • Maintained a safe environment for patients, visitors, and staff by enforcing infection control measures and risk management strategies consistently across the unit.
  • Educated patients and families on treatment procedures and answered questions for thorough home care plans.
  • Enhanced patient care quality by implementing evidence-based nursing practices and protocols.
  • Upheld high standards of nursing practice through ongoing education offerings for staff members on topics such as pain management or wound care techniques.
  • Optimized resource utilization with careful allocation of equipment, supplies, and personnel based on patient acuity levels.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Reduced medication errors by establishing a thorough double-checking system for medication administration.
  • Developed and implemented new nursing protocols to improve patient outcomes while minimizing medical errors.
  • Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
  • Prevented burnout among nursing staff by promoting a healthy work-life balance and recognizing outstanding performances regularly.
  • Confidently directed overall operation of nursing services and patient care.
  • Coordinated nursing care for patients and participated in patient and family education.
  • Supervised, directed, and motivated high-quality performance from nursing staff.
  • Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
  • Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
  • Established and continuously optimized unit schedules and individual work assignments.
  • Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols.
  • Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
  • Oversaw infection control procedures to protect patients from infections and keep nursing departments compliant with state regulations.
  • Evaluated skills of nursing personnel and verified staff certifications for validity.
  • Fostered improvement in staff development, personnel training, and standards of patient care.
  • Promoted professional development opportunities to encourage nurses to pursue continuous training.
  • Worked at least [40] hours per month as floor nurse to maintain clinical proficiency.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Communicated with patients, ensuring that medical information was kept private.
  • Created customized care plans, working with hospital staff and families to assess and meet individual needs.
  • Discussed medical histories with patients in effort to provide most effective medical advice.
  • Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
  • Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
  • Collaborated with store manager to maintain daily operations.
  • Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
  • Removed trash and straightened counters to keep pharmacy area clean and neat.

Staff Nurse

WakeMed Raleigh Campus
08.1999 - 01.2001
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
  • Assessed physical, psychological, physiologic, and cognitive status of patients.
  • Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
  • Implemented medication and IV administration, catheter insertion, and airway management.
  • Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
  • Collaborated with physicians, pharmacists and therapists to deliver quality, evidence-based care.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Demonstrated excellent time management skills while juggling multiple priorities in a fast-paced environment.
  • Educated patients on self-care management, empowering them to take an active role in their overall health and wellbeing.
  • Acted as a patient advocate, ensuring their needs were met and their rights protected throughout their healthcare journey.
  • Directed patient care by initiating and following through with plan of care, continuing care, and discharge instructions.
  • Assisted physicians with diagnostic procedures, ensuring accurate results for optimal treatment planning.
  • Mentored new nursing staff, supporting their professional growth and development.
  • Reduced medication errors through meticulous charting and double-checking dosages.
  • Precepted student nurses and oriented new hires, providing guidance and mentorship when teaching on hospital policies, emergency procedures, and nursing best practices.
  • Developed and implemented individualized patient care plans for optimal outcomes.
  • Improved patient satisfaction scores by providing empathetic, compassionate care to diverse populations.
  • Participated in regular staff meetings to share best practices, address challenges, and foster collaboration among team members.
  • Promoted a culture of safety by strictly adhering to infection control measures and reporting any potential hazards or concerns.
  • Provided exceptional pre-and post-operative care, reducing recovery times and complications for surgical patients.
  • Managed complex wound care, utilizing advanced techniques to promote healing and prevent infection.
  • Exhibited strong critical thinking skills when assessing complex medical situations and determining appropriate interventions.
  • Evaluated the effectiveness of care plans regularly, making adjustments as needed based on individual patient needs and progress toward goals.
  • Collaborated with interdisciplinary team members for comprehensive patient assessments and treatment plans.
  • Coordinated patient discharge planning to provide post-discharge patient care, promoting healing and recovery.
  • Participated in hospital committees to recommend quality improvement initiatives.
  • Coordinated discharge planning with case managers to ensure seamless transitions of care from the hospital to home or other facilities.
  • Streamlined workflow processes to increase efficiency in a high-volume clinical setting.
  • Led initiatives for continuous improvement in quality measures, resulting in better patient outcomes.
  • Monitored patient reactions after administering medications and IV therapies.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Evaluated patient histories, complaints, and current symptoms.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Managed patients recovering from medical or surgical procedures.
  • Educated family members and caregivers on patient care instructions.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Recorded details regarding therapies to keep patient charts updated.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
  • Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Investigated and resolved issues affecting hospital operations and patient care.
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
  • Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
  • Worked with healthcare team to develop new dialysis treatment flow sheet and other log forms, improving clinical documentation and accountability.

Staff Nurse

SSM Health St. Mary's Hospital
06.1998 - 07.1999
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
  • Assessed physical, psychological, physiologic, and cognitive status of patients.
  • Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
  • Implemented medication and IV administration, catheter insertion, and airway management.
  • Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
  • Collaborated with physicians, pharmacists and therapists to deliver quality, evidence-based care.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Demonstrated excellent time management skills while juggling multiple priorities in a fast-paced environment.
  • Educated patients on self-care management, empowering them to take an active role in their overall health and wellbeing.
  • Directed patient care by initiating and following through with plan of care, continuing care, and discharge instructions.
  • Acted as a patient advocate, ensuring their needs were met and their rights protected throughout their healthcare journey.
  • Assisted physicians with diagnostic procedures, ensuring accurate results for optimal treatment planning.
  • Mentored new nursing staff, supporting their professional growth and development.
  • Reduced medication errors through meticulous charting and double-checking dosages.
  • Precepted student nurses and oriented new hires, providing guidance and mentorship when teaching on hospital policies, emergency procedures, and nursing best practices.
  • Developed and implemented individualized patient care plans for optimal outcomes.
  • Improved patient satisfaction scores by providing empathetic, compassionate care to diverse populations.
  • Participated in regular staff meetings to share best practices, address challenges, and foster collaboration among team members.
  • Promoted a culture of safety by strictly adhering to infection control measures and reporting any potential hazards or concerns.
  • Provided exceptional pre-and post-operative care, reducing recovery times and complications for surgical patients.
  • Managed complex wound care, utilizing advanced techniques to promote healing and prevent infection.
  • Exhibited strong critical thinking skills when assessing complex medical situations and determining appropriate interventions.
  • Evaluated the effectiveness of care plans regularly, making adjustments as needed based on individual patient needs and progress toward goals.
  • Collaborated with interdisciplinary team members for comprehensive patient assessments and treatment plans.
  • Coordinated patient discharge planning to provide post-discharge patient care, promoting healing and recovery.
  • Participated in hospital committees to recommend quality improvement initiatives.
  • Coordinated discharge planning with case managers to ensure seamless transitions of care from the hospital to home or other facilities.
  • Streamlined workflow processes to increase efficiency in a high-volume clinical setting.
  • Led initiatives for continuous improvement in quality measures, resulting in better patient outcomes.
  • Monitored patient reactions after administering medications and IV therapies.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Evaluated patient histories, complaints, and current symptoms.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Managed patients recovering from medical or surgical procedures.
  • Educated family members and caregivers on patient care instructions.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Recorded details regarding therapies to keep patient charts updated.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
  • Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
  • Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
  • Worked with healthcare team to develop new dialysis treatment flow sheet and other log forms, improving clinical documentation and accountability.
  • Investigated and resolved issues affecting hospital operations and patient care.

Education

Bachelor of Science - Nursing

Regis University
Denver, CO
05-1998

Bachelor of Science - Biology

Southern Illinois University
Carbondale, IL
05-1995

Skills

  • Interprofessional collaboration
  • Teaching excellence
  • Clinical expertise
  • Motivational skills
  • Continuing education
  • Self-reflection
  • Professional networking
  • Diversity awareness
  • Medical terminology proficiency
  • Healthcare technology integration
  • Assessment techniques
  • Clinical simulation
  • Cultural history
  • Airway management
  • Safety protocols
  • First aid training
  • Classroom instruction
  • Oxygen administration
  • CPR and AED
  • Anatomy and physiology
  • Video presentations
  • First aid and CPR
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Disease prevention strategies
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Organizational skills
  • Team collaboration
  • Classroom management
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Decision-making
  • Professional development planning
  • Relationship building
  • Team building
  • Task prioritization
  • Self motivation
  • Medical terminology
  • Interpersonal skills
  • Analytical thinking
  • Scientific writing
  • Goal setting
  • Professionalism
  • Small group instruction
  • Interpersonal communication
  • Public speaking
  • Educational leadership
  • Student mentoring
  • Time management abilities
  • Continuous improvement
  • Academic research
  • Adaptability
  • Written communication
  • Curriculum development
  • Course planning
  • Lesson plan development
  • Student precepting
  • Professional demeanor
  • Problem-solving aptitude
  • Student evaluation
  • Supervising students
  • Clinical supervision
  • Academic advising
  • Faculty collaboration
  • Mentoring proficiency
  • Medical equipment operation
  • Learning management systems
  • Pharmacology
  • Interdisciplinary collaboration
  • Analytical skills
  • Instructional design
  • Pediatric advanced life support (PALS)
  • Completing physical assessments
  • Managing simulation equipment
  • Academic advisement
  • Physical therapy
  • Quality assurance maintenance
  • Student outcomes management
  • Coordinating student schedules
  • Prehospital trauma life support
  • Internship oversight
  • Health program evaluation
  • Online learning platforms
  • Human anatomy and physiology
  • Evaluating student performance
  • Hands-on clinical instruction
  • Course lectures
  • Administering student records
  • Advising students
  • Operating simulation equipment
  • Learning management system proficiency

Accomplishments

K-12 teaching certification

Active RN nursing license

Certification

  • Active teaching license [K-12]
  • Active RN licensure

Timeline

Allied Health Instructor

Harnett County Schools
08.2013 - 12.2023

Staff Nurse

Universal Healthcare
06.2011 - 06.2013

Staff Nurse

Betsy Johnson Regional Hospital
08.2002 - 12.2008

Staff Nurse/Nursing Supervisor

Raleigh Nephrology
01.2001 - 08.2002

Staff Nurse

WakeMed Raleigh Campus
08.1999 - 01.2001

Staff Nurse

SSM Health St. Mary's Hospital
06.1998 - 07.1999
  • Active teaching license [K-12]
  • Active RN licensure

Bachelor of Science - Nursing

Regis University

Bachelor of Science - Biology

Southern Illinois University
Jennifer Norton