Jennifer Mulinex
Jacksonville
Summary
Dynamic and dependable Delivery Driver with a proven track record at Spark Delivery, excelling in customer service and route management. Recognized for enhancing delivery efficiency and achieving high customer satisfaction through effective communication and problem-solving skills. Committed to safety and professionalism, ensuring timely and accurate deliveries while maintaining a clean driving record.
Overview
6
6
years of professional experience
Work History
Delivery Driver
Spark Delivery
04.2019 - 05.2025
- Navigated delivery routes efficiently to ensure timely package arrivals.
- Inspected vehicles for safety compliance and maintenance needs before each shift.
- Assisted customers with inquiries, providing clear communication and service support.
- Documented delivery confirmations and resolved discrepancies in shipment records.
- Collaborated with team members to streamline delivery processes and improve workflow.
- Implemented best practices for package handling to minimize damage during transit.
- Trained new drivers on operational procedures and company policies effectively.
- Enhanced customer satisfaction through prompt responses to feedback and concerns.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Expedited deliveries to meet customer deadlines and requirements.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Sales Manager
AutoZone
02.2020 - 05.2022
- Navigated delivery routes efficiently to ensure timely package arrivals.
- Inspected vehicles for safety compliance and maintenance needs before each shift.
- Assisted customers with inquiries, providing clear communication and service support.
- Documented delivery confirmations and resolved discrepancies in shipment records.
- Collaborated with team members to streamline delivery processes and improve workflow.
- Implemented best practices for package handling to minimize damage during transit.
- Trained new drivers on operational procedures and company policies effectively.
- Enhanced customer satisfaction through prompt responses to feedback and concerns.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Expedited deliveries to meet customer deadlines and requirements.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Education
GED -
Coastal Carolina Community College
Jacksonville, NCSkills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
- Punctual and reliable
- Problem-solving
- Safe driving
- Time management skills
- Loading and unloading
- Clean driving record
- GPS and route planning
- Route management
- Safe driving record
- GPS navigation
- Heavy lifting
- Order picking and processing
- Map reading and navigation skills
- GPS operation
- Vehicle cleaning and maintenance
- Delivery scheduling
- Stocking and inventory
- Forklift operation
- Shipping and packaging
- Complex Problem-solving
- Cargo handling
Timeline
Sales Manager
AutoZone
02.2020 - 05.2022
Delivery Driver
Spark Delivery
04.2019 - 05.2025
GED -
Coastal Carolina Community College