Jennifer Lail
Conover
Summary
Accomplished Clinical Research Coordinator specializing in comprehensive trial management, including recruitment, safety data analysis, and compliance adherence. Recognized for effective training and mentorship of site staff, driving operational improvements and maintaining high standards of patient care and data quality.
Overview
28
28
years of professional experience
Work History
Senior Certified Clinical Research Coordinator
Objective Health
Hickory
11.2023 - 03.2026
- Led the execution of complex dermatology trials.
- Utilized EMR systems to optimize participant recruitment strategies for ongoing dermatology trials.
- Schedued patient appointments, managed visit flow, and ensured timely completion of documentation.
- Conducted visit procedures (vitals, injections, EKGs, photography, questionnaires, venipuncture) and collected safety data, medical history, and medications to ensure comprehensive participant assessments.
- Processed and packaged all lab specimens for shippment to appropriate lab.
- Assisted the doctor with excisions while maintaining a sterile environment.
- Entered data into eCRF’s on multiple platforms and resolved queries and issues in a timely manner.
- Maintained essential trial documents and logs while collaborating with Sponsors appropriately.
- Independently managed full clinical trial and site closeout during organizational restruring and clinic closure.
Senior Clinical Research Coordinator
Accellacare (formerly known as PMG Research, Inc.)
Hickory
05.2013 - 11.2023
- Coordinated clinical trials, ensuring compliance with protocols and effective collaboration among stakeholders.
- Executed numerous high enrolling studies while ensuring compliance with study protocols and company policies.
- Mentored and trained new employees on clinical trial procedures and protocols, fostering a knowledgeable and compliant team from 2014 to 2023.
- Supported physicians by facilitating procedures, compiling health reports, and providing safety information.
- Performed visit procedures including venipuncture, vitals, injections, EKGs, processing labs, etc.
- Managed and implemented OSHA safety protocols at the site from 2016 to 2023 to promote workplace safety.
Clinical Research Coordinator
Clinical Trials of America, LLC
Hickory
09.2007 - 05.2013
- Coordinated multiple clinical trials, ensuring adherence to protocols and enhancing trial efficiency.
- Supported physicians in executing procedures and preparing health reports, contributing to patient safety and care.
- Performed visit procedures including venipuncture, vitals, injections, EKGs, processing and packaging of labs, etc.
Certified Phlebotomist & CNA-I
Frye Regional Medical Center
Hickory
07.1998 - 09.2007
- Maintained accurate patient records and ensured confidentiality at all times.
- Assisted in training new phlebotomy staff on procedural best practices.
- Utilized electronic health record systems for documentation and tracking samples.
- Provided compassionate care to patients during blood collection procedures.
- Conducted quality control checks on equipment and supplies regularly.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Screened prospective donors by conducting interviews, obtaining medical histories, and measuring vital signs.
- Performed blood draws on patients of all ages in a safe and efficient manner with a 99% accuracy.
- Performed vital sign assessments, EKG's, and blood glucose monitoring.
Education
CPR & AED -
CPR Today
11-2025
Certified Clinical Research Coordinator -
ACRP
10-2025
Certified Phlebotomist -
Catawba Valley Community College
Certified Nursing Assistant 1 -
Cleveland Community College
Skills
- Regulatory compliance
- Data collection and analysis
- Site osha coordinator
- Site mentor/trainer
- Administrative leadership
- Schedule management
- Mastery of microsoft programs (word, excel, powerpoint)
- Excellent communication
Timeline
Senior Certified Clinical Research Coordinator
Objective Health
11.2023 - 03.2026
Senior Clinical Research Coordinator
Accellacare (formerly known as PMG Research, Inc.)
05.2013 - 11.2023
Clinical Research Coordinator
Clinical Trials of America, LLC
09.2007 - 05.2013
Certified Phlebotomist & CNA-I
Frye Regional Medical Center
07.1998 - 09.2007
CPR & AED -
CPR Today
Certified Clinical Research Coordinator -
ACRP
Certified Phlebotomist -
Catawba Valley Community College
Certified Nursing Assistant 1 -
Cleveland Community College