Jennifer Ingle
Candler
Summary
Dedicated professional with extensive experience as a Medical Assistant at Asheville Urological, Parkway Family, & Mission Hospital, skilled in patient care and communication. Proven ability to enhance clinic efficiency through effective scheduling and inventory management. Recognized for exceptional teamwork and attention to detail, ensuring patient safety and comfort while fostering a supportive environment for all.
Experienced with ensuring safe and timely transport of special needs students & patients. Utilizes patience and strong communication skills to address individual needs and foster supportive environment. Knowledge of collaborating with school staff to ensure seamless and efficient operations.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
25
25
years of professional experience
Work History
Special Needs Bus Driver
Buncombe County Schools
08.2016 - Current
- Ensured passenger safety by following established protocols and conducting pre-trip inspections.
- Assisted students with boarding and disembarking, promoting a supportive environment for special needs individuals.
- Communicated effectively with parents and school staff regarding transportation schedules and student needs.
- Maintained vehicle cleanliness and functionality, reporting any mechanical issues promptly to ensure reliability.
Medical Assistant
Asheville Urological
04.2014 - 08.2016
- Administered patient assessments and vital sign monitoring to ensure comprehensive care.
- Coordinated patient scheduling and follow-up appointments to enhance clinic efficiency.
- Assisted healthcare providers with examinations and procedures, ensuring patient comfort and safety.
- Managed electronic health records, maintaining accuracy and confidentiality of patient information.
- Implemented streamlined processes for inventory management, reducing supply discrepancies significantly.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
Anesthesia Technician
Mission Hospital Regional Medical Center
03.2005 - 04.2014
- Operated anesthesia delivery systems to ensure patient safety during procedures.
- Assisted anesthesiologists in preparing equipment and monitoring patients' vital signs.
- Maintained inventory of anesthesia supplies, ensuring availability for surgical teams.
- Conducted routine maintenance and troubleshooting of anesthesia machines and monitors.
- Collaborated with surgical teams to coordinate patient care and optimize workflow processes.
- Maintained sterile anesthesia supplies within expiration date.
- Maintained and cleaned anesthesia machines by changing soda-lime, refilling vaporizers with anesthetic agents and replacing nitrous, oxygen and air cylinders.
- Stocked anesthesia supplies in anesthetizing locations, fiber optic carts, ploss carts and emergency airway bags.
- Assisted with transports of invasively monitored O.R. and I.C.U. patients.
- Assisted anesthesia personnel with insertion and setup of temporary pacemakers, catheters, invasive monitoring lines and central lines for hemodynamic monitoring.
- Demonstrated professionalism and attentiveness while responding to urgent situations involving anesthesiology requirements or emergencies swiftly.
- Maintained a high standard of care by adhering to strict infection control guidelines when handling anesthesia equipment.
- Provided exceptional patient care, ensuring proper positioning during surgery to minimize discomfort or injury risk.
- Followed infection control procedures to maintain cleanliness of anesthesia monitors and apparatuses.
- Operated invasive hemodynamic monitoring equipment, intubation bronchoscopes and ultrasonic scanning devices under direction of licensed anesthesia provider.
- Performed blood gas analysis, using blood gas analyzing and centrifuge equipment to monitor and determine carbon dioxide, sodium, pH and oxygen saturation in patients.
- Adjusted and monitored injectable and inhaled anesthesia and sedation by thoroughly assessing vitals and health of patients.
- Handled emergency situations by stepping in to perform CPR on patients until anesthesiologist arrived.
- Pretested and calibrated anesthesia delivery systems and monitors.
- Scheduled repairs for malfunctioning equipment and kept accurate records of all medical components and machines for optimal efficiency.
- Provided airway management interventions, tracheal intubation, and ventilatory support.
Medical Assistant
Parkway Family Physicians
06.2000 - 06.2008
- Trained new medical assistants on office protocols and best practices to improve team performance.
- Developed patient education materials to promote health literacy and adherence to treatment plans.
- Led quality assurance initiatives that improved compliance with healthcare regulations and standards.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Empowered patients through education on self-management techniques for chronic conditions.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Improved clinical workflow with introduction of electronic health records system.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Streamlined patient check-in process, reducing administrative burden for medical staff.
- Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Taught patients about medications, procedures, and care plan instructions.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Measured patient pulse oximetry.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Measured patient spirometry.
- Followed appropriate procedures to minimize patient's exposure to radiation.
Education
Emergency Medical Sceince
A B Tech Community College
Asheville, NC05-2000
High School Diploma -
A C Reynolds High School
Asheville05-1998
Skills
- Wheelchair securement
- Patience and empathy
- Defensive driving
- Passenger assistance
- Disability sensitivity
- Teamwork and collaboration
- Time management
- Attention to detail
- Problem-solving abilities
- Dependable and responsible
- Multitasking Abilities
- Reliability
- Excellent communication
Timeline
Special Needs Bus Driver
Buncombe County Schools
08.2016 - Current
Medical Assistant
Asheville Urological
04.2014 - 08.2016
Anesthesia Technician
Mission Hospital Regional Medical Center
03.2005 - 04.2014
Medical Assistant
Parkway Family Physicians
06.2000 - 06.2008
Emergency Medical Sceince
A B Tech Community College
High School Diploma -
A C Reynolds High School
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