Jennifer Honeycutt
Burnsville
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
5
5
years of professional experience
2010
2010
years of post-secondary education
1
1
Certification
Work History
Assistant Manager
Bojangles' Famous Chicken 'n Biscuits
Burnsville
12.2020 - Current
- Supervised daily operations to ensure efficient service delivery.
- Trained new staff on company policies and customer service standards.
- Managed inventory levels and placed orders for food supplies.
- Managed financial operations to ensure optimal cash flow and budget adherence.
- Scheduled employee shifts to maintain optimal staffing levels.
- Assisted in resolving customer complaints and improving satisfaction.
- Monitored food safety practices and compliance with health regulations.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Ensured compliance with safety regulations and company policies.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Clyde A Erwin
Asheville, NCSkills
- Inventory management
- Staff training
- Customer service
- Health compliance
- Shift scheduling
- Conflict resolution
- Operational oversight
- Performance monitoring
- Team leadership
- Budget adherence
- Quality assurance
- Time management
- Safety compliance
- Task delegation
- Workplace safety compliance
- Performance reviewing
- Scheduling and planning
- Recruiting and interviewing
- Staff training and development
- Employee scheduling
- Customer relations
- Money handling
- Customer service and satisfaction
- Employee performance evaluation
Certification
- Serve safe certificate
- Drivers license
Timeline
Assistant Manager
Bojangles' Famous Chicken 'n Biscuits
12.2020 - Current
Clyde A Erwin