Jennifer Garrett
Waynesville
Summary
Dynamic medical professional with extensive experience at Mountain Laurel Dermatology, excelling in patient care and front desk operations. Proven expertise in insurance verification and data entry, complemented by exceptional customer service skills. Adept at managing multiple tasks efficiently while ensuring patient comfort and satisfaction in fast-paced environments.
Overview
25
25
years of professional experience
Work History
Front Desk Receptionist
Mountain Laurel Dermatology
Clyde
06.2024 - Current
- Work in a fast paced office.
- Office duties include checking in patients and checking out.
- Verifying insurance and patient demographics.
- Scanning paperwork in patients chart while following HIPPA protocol.
- Answering telephone and addressing patients questions and issues.
- Work with doctor and PA's closely and schedule patients.
Scheduler
Digestive Health Partners
Hendersonville
12.2021 - Current
- Was responsible for working with the Dr's and hospitals for procedure scheduling.
- Provided customer service, data entry, insurance verification.
Medical Assistant
Midway Medical Center
Canton
03.2021 - Current
- Performed in-office procedures
- Provided patient care
- Performed blood draws
- Triaged patients
- Responsible for scheduling patients for appointments
- Responsible for back office duties
- Obtained patient vitals
- Give injections
Medical Assistant
Sylva Family Practice
Sylva
09.2018 - 02.2021
- Measured accurate vital signs
- Contacted patients for appointment reminders
- Recorded patient history
- Performed venipuncture
- Assisted in minor procedures
- Performed numerous administrative duties
- Assisted with charting
- Scheduled patient appointments
Certified Dialysis Technician
Davita Dialysis Sylva
Clyde
12.2003 - 09.2018
- Dedicated Dialysis Technician with more than fifteen years of experience helping patients receive regular dialysis treatments.
- Continuously making patients feel comfortable while monitoring for any medical complications and technical problems.
- Trained new employees and responsible for employee and patient schedule.
- Committed to keeping all treatment areas clean and well-equipped while carrying out all instructions from the nurse on staff.
Phlebotomist
Haywood Medical Center
Clyde
04.2001 - 12.2003
- Obtains blood specimens by performing venipunctures, fingersticks.
- Entered data in computer system.
- Provided quality care to patients.
Education
High school diploma -
Tuscola High School
Clyde05-1993
Skills
- Time management
- Customer service
- Medical receptionist
- Microsoft Office suite
- Triage and venipuncture
- Organizational skills
- Data entry and scheduling
- Front desk operations
- Clerical expertise
- Insurance verification
- Medical records management
- Laboratory experience
- Injection administration
- Medical terminology proficiency
- Typing skills
- Epic software proficiency
- Computer literacy
- Phone etiquette skills
- Critical care experience
Languages
English, Fluent
Timeline
Front Desk Receptionist
Mountain Laurel Dermatology
06.2024 - Current
Scheduler
Digestive Health Partners
12.2021 - Current
Medical Assistant
Midway Medical Center
03.2021 - Current
Medical Assistant
Sylva Family Practice
09.2018 - 02.2021
Certified Dialysis Technician
Davita Dialysis Sylva
12.2003 - 09.2018
Phlebotomist
Haywood Medical Center
04.2001 - 12.2003
High school diploma -
Tuscola High School