Jennifer Garner
Greensboro
Summary
I have a mind and skill set for this area, after serving in the Office of the Registrar over 25 years. My passion is to serve. I love working in academia and helping anyway I can to see the students reach their goal and dreams. I am a team player and would go above and beyond. I'm very organized and resourceful. I can be trusted with confidential matters and great work ethics. I am from Greensboro, NC, I was glad upon given the chance to work at this great institution.
Overview
33
33
years of professional experience
Work History
Student Services Specialist
North Carolina A&T State University
Greensboro,NC
12.2019 - Current
- Facilitated student enrollment processes, enhancing accessibility and efficiency for prospective students.
- Coordinated communication between departments to streamline service delivery for students across campus.
- Mentored new staff in best practices for student services, fostering a collaborative team environment.
- Developed and implemented student support programs, improving overall student satisfaction and retention rates.
- Led initiatives to enhance data management systems, increasing accuracy of student records and reporting capabilities.
- Assisted in the development of policies and procedures related to student services operations.
- Provided exceptional customer service to students, addressing concerns in a timely manner and advocating for their needs.
- Served as a liaison between students and external organizations for internship placements or job opportunities after graduation.
Assistant Registrar
Bennett College
Greensboro, NC
08.2016 - 12.2019
- Conduct senior audit review and advising for graduating seniors
- Data Entry
- Manage and Maintain student academic records
- Evaluate transcripts for transferrable credits
- Evaluate/review re-admission and transfer student applications
- Process transcript requests, degree verifications and enrollment via the National Student Clearinghouse
- Serve as the VA Certifying Official
- FERPA resource officer
- Course scheduling in Jenzabar (Student Information System) for each academic term
- Review and process academic sanctions
- Clear students for degree completion
- Serve on several committees: Catalog, Academic Calendar, Registration & Welcome Week, Convocatum Est, Commencement and Founder's Day
Interim Registrar
Bennett College
Greensboro, NC
04.2016 - 07.2016
- Directed, planned, established and implemented sound operational and organizational plans to support the mission/objectives of the Office of the Registrar
- Performed all duties relative to the Office of the Registrar until the permanent Registrar was hired July 2016
Administrative Assistant: Women's Leadership Dev.
Bennett College For Women
Greensboro, NC
10.2015 - 03.2016
- Assisted the Project Manager and Coordinator with all duties associated with the Women's Leadership Development grant
- Managed the day-to-day operations of the office by scheduling appointments, securing travel arrangements, arranged and coordinate meetings and events for the Leadership, students, student leaders and guest speakers
- Assisted in planning and executing special events
- Scheduled, setup conference calls and webinars
- Managed business expenses, ordered and maintained department office supplies and arranged equipment maintenance
- Utilized Microsoft Office to create and edit corresponding documents, reports and spreadsheets and powerpoint presentations
Executive Assistant
Bennett College For Women
Greensboro, NC
06.2012 - 06.2015
- Executive Assistant to the Associate Provost
- Assisted the Associate Provost of Academic Affairs
- Scheduled meetings and maintained the Associate Provost Calendar
- Prepared spreadsheets, reports and powerpoint presentations
- Planned events to include coordinating catering services, logistics, etc.
- Arranged travel for Associate Provost and other academic staff
- Managed budget for Associate Provost and direct reports along with purchase requisitions and check requests
- Completed all contracts facilitated through the Associate Provost's office
- Maintained and provided minutes for all departments meetings
- Served as the liaison for ordering text books
- Served ss the liaison for ordering academic regalia for the Board of Trustees and all other convocations
- Processed all forms related to the Office of the Registrar
- All other duties assigned from the Associate Provost
Data Entry Specialist/Associate Registrar
Bennett College For Women
Greensboro, NC
09.1993 - 05.2012
- Conduct senior audit review and advising for graduating seniors
- Data Entry
- Manage and maintain student academic records
- Evaluate transcript for transfer of credits
- Evaluate re-admission and transfer student applications
- Process transcript request, degree verification, and enrollment rosters through the National Student Clearinghouse
- Serves as the VA Certifying Official
- FERPA resource officer
- Enter course schedule in Jenzabar for each academic term
- Evaluate and process academic sanctions
- Clear students for degree completion
- Served on several committees
Education
Associate of Science - Secretarial Science
Jefferson College
Greensboro, NC06-1979
High School Diploma -
Dudley High School
Greensboro, NC05-1974
Skills
- National Student Clearinghouse
- Dynamics Forms
- Course Withdrawals
Specialist covering Assigned Tasks
Verification Services
Enrollment Verification
- I am the specialist to verify enrollment, Non enrollment and degree information
- Enrollment Email Account
- Greater Greensboro Consortium Coordinator
- Banner document Management
I am the on the committee from the Registrar's team that represents the Greater Greensboro Consortium Program I am the coordinator for NCAT The committee meets once each semester to provide updates, general instructions to review procedures and policies The Master Calendar and Cross registration will be reviewed As coordinator, I assist visiting students Banner ID, email and schedule Creating course sections and Home equivalency Enter grades and drop/withdrawals of courses Keeping student in compliance of the virtual parking and deadlines Completing the end of term process by sending official transcripts of visiting students to the Home Institution,
We are utilizing the dynamic forms for documents for the electronically scanning documents and academic information These procedures;were created to aim toward a virtual paperless environment in the office of the Registrar
Timeline
Student Services Specialist
North Carolina A&T State University
12.2019 - Current
Assistant Registrar
Bennett College
08.2016 - 12.2019
Interim Registrar
Bennett College
04.2016 - 07.2016
Administrative Assistant: Women's Leadership Dev.
Bennett College For Women
10.2015 - 03.2016
Executive Assistant
Bennett College For Women
06.2012 - 06.2015
Data Entry Specialist/Associate Registrar
Bennett College For Women
09.1993 - 05.2012
Associate of Science - Secretarial Science
Jefferson College
High School Diploma -
Dudley High School